Reviews

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  • Elon reaves Musk Tesla
    Jan 2026

    Get your Tesla car now you are always welcome to buy your favorite/ you invest for your own if you don't have enough money in cash come an plan we me I will make it possible for you okay πŸš€πŸš€πŸš€πŸš€

  • Laura Gonzalez
    Jun 2025

    I’m extremely disappointed with the level of service I received during my recent visit. Upon arrival, the front office staff were engaged in personal conversations, ignoring patients and making us wait unnecessarily. One staff member in particularβ€”a heavier-set Caucasian womanβ€”was especially rude and dismissive. If someone doesn’t enjoy their job, it reflects in how they treat others, and unfortunately, that was very clear here.

    It took her over 30 minutes to schedule an appointment while I sat there waiting with no explanation or apology. Additionally, the doctor showed a complete lack of careβ€”he seemed uninterested, was rushed, and only spent about 5 minutes with me before walking out.

    Patients are paying for proper care and service, not to be dismissed or mistreated. I hope serious steps are taken to improve the professionalism and attentiveness of your staff.

  • Yuri Takakura
    Jun 2025

    Monday 6/2 around 2:40 pm. I was sitting on waiting room. Two representatives are stated to talking. Are they talking at a lunch break? They yawned loudly. I’m not sure but this is first time I’ve seen like this.. here is the hospital not a caffe . They need to act like professionals.

  • Paul Barton
    Apr 2025

    The bureaucracy here is beyond enduring

  • Faith Totten
    Feb 2025

    This place is the worse first our Dr. stop seeing patients because of job change, so we get a new Dr. Which was a good first meet then to do a follow up 3monts we get a call telling us that she has tooken a long leave of absence, so they set up our appointment with our old Dr. Then we get a call saying that this Dr. is sending all the appointment to express care. We'll we drive a hour plus to see the Dr. so I will not be sitting in the express care... plus all of the Dr. Offices are coding our bills wrong and we are being charged for stuff that is suppose to be preventive care, and when you call them and tell them it's coded wrong because that's what our insurance company said it was coded that way so they bill it that way, when you call and try to get them to fix it they refuse to fix it right... I will be contacting our insurance company to see what can be done and possibly change Dr.

  • Ashlie B.
    Jun 2024

    So I guess my review is mainly for the patient advocate Melissa C ! who actually HELPED me navigate getting a very important appointment set up ! 1 star entirely goes to the MMG scheduler who offered me 0 advice or help. I've been seeing an OBGYN who needed a referral to set me up with my 20 week ultrasound appointment (I am currently 19 weeks pregnant) So I call the clinic to set up that referral appointment annnnnnd the best they could do is get me in August 21st at 4pm ?! Now, I have my baby Nov 9th? It just didn't make any medical sense to wait that long to get a referral for a 20 week appointment when I'll be way past 20 weeks at that time, So I decided to call Dignity's Patient Advocate department and Melissa assisted me, let me tell you when people care and really want to help you it shows in their voice and the extent she went through to assist me 10/10 for caring & professionalism ! After asking the previous scheduler If could even see DHAI for a faster appointment, the scheduler replied "no, but you could call back for cancellation updates ". Melissa herself verified that, I in fact can see Dignity health's advanced imaging as long as my OBGYN sends my order (which my OB was fully prepared to do) as well as calling my PCP and managing to get my August PCP appointment moved up to June 24th and an appointment with imaging in the meantime! I cannot express my appreciation enough for Melissa's help through this. If you need someone to really advocate for you, someone who cares about the wellbeing of others, that understands the reality prioritizing patients I really really really hope you encounter this amazing individual.

  • Ali Osh
    Jun 2024

    Worst place to be seen.
    Scheduled an appt this am for today @ 4p to see a Kellen Na. I called their phone number but never am able to speak to anyone at the office so I spoke to their call center and explained I was running late do to traffic and would be 10 to 15 min late and if they would see me. The call center supposedly contacted them & would be seen.
    I check in @ 415p. The unfriendly person took my copay and told me to have a seat. 5 min later she called me up & told me that I won't be seen b/c of a late policy & to reschedule. I was denied health care basically! Iam sure if I was an illegal I would have been seen immediately! You disgust me. I will take my business somewhere else & will report your inappropriate health care ethics. Shame on you. No conscience. Lousy medical facility with no morals & false advertising with your lies & acting as if you cared. Your "hello human kindness" motto you can throw in the garbage.

  • Debbie A
    Nov 2023

    You have a stress test appointment scheduled 2 months in advance. They never confirm the appt. When you call to confirm they tell you oh that appt was cancelled a week ago and if you want a stress test we will put you on a list and if/when we have a tech we will call you and you have to get there within their time frame@!!
    This is horrible and stressful!

  • Debbie Anderson
    Jul 2023

    You have a stress test appointment scheduled 2 months in advance. They never confirm the appt. When you call to confirm they tell you oh that appt was cancelled a week ago and if you want a stress test we will put you on a list and if/when we have a tech we will call you and you have to get there within their time frame@!!This is horrible and stressful!

  • Rick Hawkins
    Oct 2022

    Staff are friendly & caring

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Primary & Specialty Care - Mercy Medical Group - Elk Grove, CA

9394 Big Horn Blvd, Elk Grove

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Hours

Monday: 7:30AM - 5PMTuesday: 7:30AM - 5PMWednesday: 7:30AM - 5PMThursday: 7:30AM - 5PMFriday: 7:30AM - 5PMSaturday: ClosedSunday: Closed