Exceptional service from Drain Time Plumbing!
I recently had an issue where my garbage disposal stopped working. I literally googled plumbing companies and lucked up on this one. Every single person that I spoke to from the beginning met me with professionalism, patience, kindness, compassion, as well as speed! Including the office assistant, Bre, and the owner, Tommy!! I didn't feel like just another number. These are real people who really care for their clientele. They took my circumstances into serious consideration and accommodated by making time for their trained technicians to have my drain emergency taken care speedily. They truly went above and beyond which... read full review
August 2025
I had a broken water pipe under my house, had to shut the water off at the well. After two days of talking to folks, I got online and pulled up Drain Time and gave them a call. I spoke with Tommy described the problem, needed an estimate, and he was out on the same day. He was so professional and respectful. There was no hard sale at all. He explained everything thoroughly as to what needed to be done, emailed the contract, which was very easy to understand. I sent it back and said let’s do it. My grandson came by the next day and said I will fix it and he did. I called Tommy and had to cancel the contract. Tommy was very professional no hard sale. I would recommend... read full review
April 2026
Loved their service This is my few words as a property owner with rentals Being in the bay area i had sewer issues called Drain time plumbing due to overflow issues The owner said one of thier guys was in the area and within 1 hour Chad showed up Chad is a amazing guy first he explained the dynamic of plumbing and he is a 2 nd generation plumber moment i got to know that i knew i had the best guy on the job Rest went so easy got his electric tool out went thru the shower drainout and it was all fixed and drains flowing freely Chad is a awesome sweet gentleman believe me kind polite wonderful plumber So i can speak for all rental property landlords this... read full review
Exceptional service from Drain Time Plumbing! I recently had an issue where my garbage disposal stopped working. I literally googled plumbing companies and lucked up on this one. Every single person that I spoke to from the beginning met me with professionalism, patience, kindness, compassion, as well as speed! Including the office assistant, Bre, and the owner, Tommy!! I didn't feel like just another number. These are real people who really care for their clientele. They took my circumstances into serious consideration and accommodated by making time for their trained technicians to have my drain emergency taken care speedily. They truly went above and beyond which... read full review
I had a broken water pipe under my house, had to shut the water off at the well. After two days of talking to folks, I got online and pulled up Drain Time and gave them a call. I spoke with Tommy described the problem, needed an estimate, and he was out on the same day. He was so professional and respectful. There was no hard sale at all. He explained everything thoroughly as to what needed to be done, emailed the contract, which was very easy to understand. I sent it back and said let’s do it. My grandson came by the next day and said I will fix it and he did. I called Tommy and had to cancel the contract. Tommy was very professional no hard sale. I would recommend... read full review
Loved their service
This is my few words as a property owner with rentals Being in the bay area i had sewer issues called Drain time plumbing due to overflow issues The owner said one of thier guys was in the area and within 1 hour Chad showed up Chad is a amazing guy first he explained the dynamic of plumbing and he is a 2 nd generation plumber moment i got to know that i knew i had the best guy on the job Rest went so easy got his electric tool out went thru the shower drainout and it was all fixed and drains flowing freely Chad is a awesome sweet gentleman believe me kind polite wonderful plumber
So i can speak for all rental property landlords this... read full review