About Valley Nails & Spa
Valley Nails & Spa offers a variety of nail and pedicure services. The salon is known for its convenient location and comfortable atmosphere. Many customers appreciate the friendly staff, who are quick and clean in their work. The salon tends to be busy, especially on Saturday mornings, due to its popularity in the residential area. Customers often book appointments in advance and enjoy the good service and fair prices. Recent reviews highlight the skill of different technicians. One customer praised the gentleman who performed their pedi, noting his patience and understanding despite a language barrier, especially with their ticklish feet. Another customer, who had hard gel nails done by Hana, expressed love for the outcome and described the salon as a friendly and welcoming place. There was a positive experience with May, who fixed a customer's nails free of charge after a previous mishap, providing excellent customer service. However, another customer was disappointed with their full set, feeling the technician was rushed and their nails came out messy, despite pointing out the issues. Overall, many clients have had superb experiences, with one describing their first visit as perfect, praising the staff for their kindness and attention to detail. The same customer returned to have their nails shortened and received excellent service from Lyna, who helped shape their nails just as they wanted. Despite some minor concerns, the salon remains a favorite for quality nails and friendly service.
UPDATE: I reached out to them and May contacted me and fixed my nails free of charge and it was a very pleasant experience. She was very kind and fixed them promptly. She gave me the best customer service !! I always return here for my nails but I had an appointment yesterday for a pedicure and a full set. The pedicure was amazing and came out stunning that technician was very kind and amazing. But the tech that did my full set I felt was rushed and my nails came out messy. When I pointed this out all they stated was that designs changed. My nails look messy and the tech knew about it because I pointed it out. I didn't like my hand full set. For reference I'll attach the inspo picture and how my nails came out. I'm very disheartened by this experience
My toes look fantastic. The gentleman who performed my pedi did a really nice job, and I’m so embarrassed that I had trouble with the language barrier, but he was very patient and understanding, especially about my ticklish feet!
I was a little taken aback at the pricing, the listed price for a gel pedi was $55, the price of a delux pedi was (I think?) $45, but the end price was $65. While I appreciated the clarification upon checkout, it would be GREAT if prices were listed clearly and accurately prior to administering services. I’ll be sure to clarify exactly what I’m getting next time!
Really good place very practice in terms of location, is a nice place very comfortable the ladies are very clean they are fast and prices are fare, very good services I like my pedicures all the time. They get appointments as far as I know bc of the area it's a residential area and they are very busy.