About Plumbing Express Inc
Reviews for Plumbing Express Inc
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: 8AM - 4:30PM
Sunday: Closed
Plumbing Express Inc. is a reliable and professional plumbing service known for its helpful, courteous, and efficient staff. When contacted through a home warranty company, they respond quickly to schedule appointments. Although they can be fully booked at times, they provide alternative solutions to ensure timely service. Their technicians are skilled and polite, often going the extra mile to educate customers on preventative measures. For instance, one customer praised a technician named James for his polite and informative approach during a repair. He efficiently installed parts and completed repairs, showcasing the team's competence. Plumbing Express can effectively resolve plumbing issues, including complex problems like leaky toilets and garbage disposal malfunctions. Customers appreciate the great service and easy communication when scheduling appointments.
Just a heads-up: If this person shows up for home warranty work, be careful. In my experience, they pushed for repairs that didn’t seem necessary and the costs added up fast. I’d recommend getting a second opinion before agreeing to anything. I worry that someone less familiar—especially an elderly homeowner—could be taken advantage of. I’d suggest finding someone more trustworthy.
I wish there were zero starts! This company came on November 22 to fix my garbage disposal. it was making a loud noise. I paid $85 as my deductible to insurance. He spent less than 5 minutes, he said it had a screw there. Now I have the biggest leak after he left. Whatever he did, the system is now loose. He left it so much worse. Then I called last Monday and we scheduled an appointment for tomorrow December 3, a week later! Today I checked to confirm tomorrow's time, and they have cancelled my appointment saying the insurance doesn't cover it. I am so furious! Before they came, I had a noise in my garbage disposal. After they left, I have a tremendous leak for the last 10 days with no solution to get it fixed. I hosted Thanksgiving and had to spend the day emptying buckets. The leak is destroying the wood in my cabinets. This is the WORST service ever! Now I have to buy a new one so I can get installation at a reasonable time frame. Oh! They sent me a survey about the service and I told them it was terrible. I imagine it was after that when they cancel appointment and said insurance doesn't cover it.
Awful! In my opinion, they are untrustworthy, unethical, and incompetent. I sued them in small claim's court for damages done in the processes of fixing an issue. I did lose, because it was a he-said she-said issue. Therefore, take pictures/document in advance of their arrival if you have to use them (ie. home warranty). Otherwise, stay very, very far away!