About Plumbing Express Inc
Plumbing Express Inc. is a reliable and professional plumbing service known for its helpful, courteous, and efficient staff. When contacted through a home warranty company, they respond quickly to schedule appointments. Although they can be fully booked at times, they provide alternative solutions to ensure timely service. Their technicians are skilled and polite, often going the extra mile to educate customers on preventative measures. For instance, one customer praised a technician named James for his polite and informative approach during a repair. He efficiently installed parts and completed repairs, showcasing the team's competence. Plumbing Express can effectively resolve plumbing issues, including complex problems like leaky toilets and garbage disposal malfunctions. Customers appreciate the great service and easy communication when scheduling appointments.
I contacted my home warranty company for a recurring kitchen sink leak, and Plumbing Express sent a technician (I'm pretty sure his name is James). The sink wasn't actively leaking during the visit, so he told me he couldn't diagnose anything and would need to witness the leak in progress — despite my providing a detailed timeline, description of the water pattern, and the amount of water involved.
This isn't the first time I've had this experience with this company. A few years ago, the same technician was sent out for a malfunctioning water heater. Both times he visited, the water heater happened to be working again, and both times he left without diagnosing or attempting… read full review
Very helpful with replacing my garbage disposal and answering some questions I had about the house I just moved into. Efficient, cleaned up and honest about what to worry about and what to save money on. Would absolutely use them again.
Terrible experience.
They sent a technician who was rude and unprepared. He showed up on a rainy day and walked into the house with no shoe covers. I had to ask him to put some on. He had the shoe covers in his pocket, just didn’t put them on
We were told by the home warranty company that he was gonna come diagnose it and then give him a proposal for what needs to be done. Without asking us or going over his findings he just started hammering away in the shower. He left his old material in the bathroom.
Also He did not have all the tools he needed and asked to use our ladder
Extremely disappointed with this plumbing company, but also in American home warranty
Monday 8AM - 4:30PM
Tuesday 8AM - 4:30PM
Wednesday 8AM - 4:30PM
Thursday 8AM - 4:30PM
Friday 8AM - 4:30PM
Saturday 8AM - 4:30PM
Sunday Closed
5017 Appian Way, El Sobrante, CA 94803
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