About Nerd Crossing
Nerd Crossing is a reliable and professional technology support service that has received positive reviews from satisfied customers. The business takes great care in addressing the needs of its clients, whether it's repairing laptops, troubleshooting software issues, or providing general technical assistance. One customer had a positive experience with Nerd Crossing, where they were able to revive an 11-year-old Apple laptop that had been inactive for over a year. The technician, Eric, replaced the fan, battery, and performed a major backup, and the laptop was running like new after the repair. Another customer praised Eric's expertise in resolving a complex software issue with Adobe Acrobat on a MacBook Pro, demonstrating his patience and ability to provide a thorough explanation of the problem-solving process. Overall, Nerd Crossing has been described as a reliable and professional service that goes above and beyond to ensure customer satisfaction. Customers have expressed their appreciation for the care and attention they receive, as well as the technical expertise of the staff.
My Apple laptop, 11 years old, would not activate and has been in the dark for over a year ?. Took it to BEST BUY to see if they could repair, but they could not.My neighbor recommended N*** Crossing. Took my laptop for a consult and Eric took a good look at it. Laptop needed a new fan, battery and some major back-up.I picked up the laptop about a week later and has been running like new!!!Appreciate the professional care N*** Crossing did and highly recommend them for technical support on your electronics: laptops, ipads, computers ??.
What a great experience at N*** Crossing today -- with a very special thanks to Eric who helped problem-solve a sticky software issue on my MacBook Pro. Eric really was a star in dealing with an Adobe Acrobat problem -- which as a teacher and writer is a serious problem, as all my work deals in PDFs. I was at my wit's end trying to gain access to my PDFs, which were all frozen out because of some glitch in the program. I did all the internet research on the issue I could, restarted, reinstalled, called Adobe's support line, and nothing was working. I called NC in desperation, and Eric was able to get me a slot within the hour. With a friendly demeanor, he spent 45 minutes with me, patiently working through a number of different solutions. At the same time, he was explaining what he was doing, so it became a useful experience if I have the issue in the future. Ultimately, Eric was able to fix the glitch and I could access my files -- HUZZAH! We both almost did one of those 80s leaping high-fives (though with COVID, you know, a leaping elbow bump will do). I will definitely be coming back any time I have a computer issue.
This is an outstanding computer repair business. The owner, Jim, is extremely smart, honest, and kind. This is a rarity in today's businesses. They do fast work and are really reliable. I highly recommend that you use them for all your tech needs. They will take great care of you and your equipment.