Customer service is excellent and has been for 20 years. Fitness instructors are incredibly skilled. Such a variety to choose from! overall the staff is sensitive and compassionate to all club members. Any complaint that I might have ,which is seldom ,is immediately remedied by management. They listen they care. Thank you for your help over these many years Rosalie.
April 2025
Great club, great classes, clean, and amazing teachers. One teacher/trainer in particular who is awesome is Neil Koehler. He brings a great attitude, knowledge good music and energy to every class he teaches. He definitely has a fan base who take his classes regularly, which include Ignite, Tabata, Battle, Body Pump and Pilates. All great and results-oriented! He taught online during the pandemic and kept many of us fit and happy at a very weird time. Can't recommend the club and more specifically Neil enough!
March 2025
This is getting three stars because it really is a nice gym and the equipment is fantastic and there are great amenities.
But the absolute biggest issue, beyond all of the price increases and the overcrowding, is the hours. I just cannot understand why they haven’t extended the hours yet especially with all of the pricing increases. They can very well pay for a couple of extra hours of staff manning the front desk to let people in. At this price frankly, it should be open, practically all of the time, if not 24 hours. Some people have to get up and work out and be on the road to work by 5 AM. This is a community where there are a lot of medical staff... read full review
Customer service is excellent and has been for 20 years. Fitness instructors are incredibly skilled. Such a variety to choose from!
overall the staff is sensitive and compassionate to all club members. Any complaint that I might have ,which is seldom ,is immediately remedied by management. They listen they care. Thank you for your help over these many years Rosalie.
Great club, great classes, clean, and amazing teachers.
One teacher/trainer in particular who is awesome is Neil Koehler. He brings a great attitude, knowledge good music and energy to every class he teaches. He definitely has a fan base who take his classes regularly, which include Ignite, Tabata, Battle, Body Pump and Pilates. All great and results-oriented! He taught online during the pandemic and kept many of us fit and happy at a very weird time. Can't recommend the club and more specifically Neil enough!
This is getting three stars because it really is a nice gym and the equipment is fantastic and there are great amenities.
But the absolute biggest issue, beyond all of the price increases and the overcrowding, is the hours. I just cannot understand why they haven’t extended the hours yet especially with all of the pricing increases. They can very well pay for a couple of extra hours of staff manning the front desk to let people in. At this price frankly, it should be open, practically all of the time, if not 24 hours. Some people have to get up and work out and be on the road to work by 5 AM. This is a community where there are a lot of medical staff... read full review