Estela did a wonderful job on my hair! Place is nice and clean and she makes sure you are her sole focus. Originally went in thinking my hair would not be able to get as light as it ended up but I am VERY happy with how it turned out! She clearly has magic hands!!
August 2022
Beyond astonished at how these people run their business. My girlfriend called wanting to get her hair done and the lady cut the call as my girlfriend was mid sentence. My girlfriend proceeded to call back thinking it was just a dropped call but no the lady said that bc she wasn't speaking Spanish she cannot help her. She then tells my girlfriend that maybe her daughter can help her but she doesn't know her number so she can't do anything for her? What kind of business is this? I am planning to make a formal complaint with the city of El Monte regarding this business but I would suggest getting yourself a translator if you are planning to visit them.
October 2021
Mistreated my wife. They scheduled an appointment and then then canceled without even informing her. We went for the appointment to see a sign that they weren't their, and she had to make several attempts to reschedule. Never end up rescheduling. Disappointed is the level of service.
Estela did a wonderful job on my hair! Place is nice and clean and she makes sure you are her sole focus. Originally went in thinking my hair would not be able to get as light as it ended up but I am VERY happy with how it turned out! She clearly has magic hands!!
Beyond astonished at how these people run their business. My girlfriend called wanting to get her hair done and the lady cut the call as my girlfriend was mid sentence. My girlfriend proceeded to call back thinking it was just a dropped call but no the lady said that bc she wasn't speaking Spanish she cannot help her. She then tells my girlfriend that maybe her daughter can help her but she doesn't know her number so she can't do anything for her? What kind of business is this? I am planning to make a formal complaint with the city of El Monte regarding this business but I would suggest getting yourself a translator if you are planning to visit them.
Mistreated my wife. They scheduled an appointment and then then canceled without even informing her. We went for the appointment to see a sign that they weren't their, and she had to make several attempts to reschedule. Never end up rescheduling. Disappointed is the level of service.