About Gold Rush Energy Solutions
Gold Rush Energy Solutions: Powering Sustainable Living Established in 2016, Gold Rush Energy Solutions is a prominent provider of high-quality renewable energy solutions. The company focuses on effective solar power systems, advanced battery storage, dependable roofing services, and reliable generators, all aimed at improving living and working spaces. Gold Rush's approach is based on a strong understanding of their customers' specific energy needs. Their team of certified professionals is committed to guiding each client through the process, developing customized, efficient, and comfortable energy solutions to fit their lifestyle. Customers commend Gold Rush for their professional and responsive service, from the initial sales to the installation. The company manages all communication with relevant authorities, ensuring a smooth experience for the client. Clients value the company's attention to detail, accommodating their specific preferences and addressing any concerns. While some customers faced delays during installation, Gold Rush worked hard to resolve issues and provide a fully operational system. Their dedication to customer satisfaction is clear in their efforts to offer additional monitoring solutions at no extra charge to make up for any delays. Recently, some clients reported difficulties in reaching customer support. However, they also noted that when contacted, representatives like Nathan provided prompt assistance, demonstrating the company's commitment to resolving issues. The technicians, including Robert, have been praised for their thoroughness and ability to fix problems quickly. Overall, Gold Rush Energy Solutions is a reliable and customer-oriented provider of renewable energy solutions, dedicated to enhancing their clients' living and working environments through innovative and sustainable technologies.
Contrary to what a few others have posted, they are not out of business yet.
We had got our solar installed from GoldRush in July 2023 and exactly after a year of working fine, our system stopped working on beginning of August 2024. I was afraid that our inverter went bad as SolarEdge inverters are notorious for going bad.
I tried contacting Gold Rush on a Saturday morning but wasn't able to reach a customer support executive. Provided my number and waited for a call but no call back.
I tried again on Monday and no call back again. I checked the reviews and when I read comments about them going out of business, my heart skipped a beat. However, I tried again...read full review
So we got off to a rocky start. Due to my own expectations. That we under satisfied in the start. But boy oh boy! They pulled it together. And here I am a very satisfied customer. I am happy to say that… these days I deal with so many companies and their employees. That frankly don’t care. Nathan explained the process. I double check with my solar manufacturer. I’m online now! This solar thing has been a hassle. Trying to find a company to take over. Ugh to say the least. Thx u thx u
They are great , my roof was leaking and I gave an emergency job to them and they were on time as well as they did a good job for me ! They are the only ones who work on the flat roofs in our local ! Rob was great and responsive and arranged the stuffs for me throughout the process ! Thank you !