Optom Eyes Vision Care: Lau K C OD

Bad service

Optom Eyes has been my eye doctors for many years but after my last appointment I will be changing. The doctor that saw me didn't even have me do the normal examination. He asked me if I like my contacts and I said yes but my near vision was getting more blurry. He had me put on a new pair with the same prescription and had me read something. Then said I was already at the highest strength in the contacts I was using and since I could read what he gave me I was good with that prescription. Very helpful unhappy that my insurance only pays for me to go every two years and feel this was a waste of that.

Optom eyes was always a trusted source to go in the Imperial Valley for many years. The last visit recently has made me decide I am never going back. I scheduled my appointment a month in advance to be called two days before my appointment while at work stating my primary optometrist would not be available, and that I would need to be scheduled later in the day to been seen by somebody else. I stated I couldn't respond at the moment and that I would call back when finding a break during work. When calling I was answering back to the most annoyed staff member and she did not give me options about when I could reschedule the appointment or what the latest appointment... read full review