About Desert Air Conditioning & Plumbing
Desert Air Conditioning & Plumbing is a reliable and professional service provider. Their technicians are thorough, knowledgeable, and patient. They take the time to inspect and service units thoroughly, providing expert solutions to improve system performance. The company is also skilled in plumbing and heating services, delivering excellent results in their work. Customers have praised the company's quick response time, professional technicians, and helpful membership program. One customer noted that the technician, Jesse M., was very professional and explained the air conditioning issue in detail. Another customer appreciated the technician's punctuality and the overall positive experience. However, some customers have also mentioned concerns about the accuracy of quotes and the responsiveness of the project manager. One customer felt the repair quote was high and the estimated refrigerant usage was inaccurate. Despite these isolated issues, Desert Air Conditioning & Plumbing remains a well-regarded service provider in the community.
Jesus Oropeza seewas very proficient and has great knowledge on the products.
I cannot say enough good things about Desert Air Conditioning & Plumbing. From start to finish, the customer service was absolutely exceptional.
Raul was outstanding—he responded quickly, communicated clearly throughout the entire process, and took the time to explain everything in a way that was easy to understand. He went above and beyond to make sure the job was done right, and his professionalism and attention to detail were truly appreciated. It's rare to find someone who genuinely cares about providing great service, and Raul exceeded every expectation.
I also want to recognize the scheduler, who was incredibly sweet, kind, and efficient. She made the...read full review
Very nice and was a lot of help explaining everything