About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products. Customers can shop over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and Chanel, as well as exclusive lines such as Kylie Cosmetics and Olaplex. The store also emphasizes Conscious Beauty, featuring vegan, cruelty-free, and sustainable options. Customer experiences at Ulta Beauty vary. One customer praised Rosanne for her gentle and accommodating service during a significant haircut change. Another highlighted Hallie’s exceptional knowledge and kindness, noting that she stands out among staff who sometimes come off as condescending. This customer appreciates Hallie's assistance with skincare and makeup routine questions. A shopper who initially felt out of place found great success at Ulta Beauty while searching for perfume. They were pleased with the selection and the pleasant service they received, leading to a $500 purchase. Overall, while the store primarily caters to women, it does offer a variety of colognes for men. The store is located at Parkway Plaza in El Cajon, making it a convenient stop for beauty needs.
Ashli was AMAZING! Ashli was professional, knowledgeable, friendly, and really listened to my needs. This is what costumer service should be! She recommended tons of products and everything I bought I’ve absolutely loved. She took her time color matching a full face of makeup. I called ahead for a makeup palette and Mariah made sure to set it aside. This is one of the best in store shopping experiences I’ve had.
This is not the first time I was there and I want to may your attention for the wonderful girl Wendy. She is a professional! She's incredible!! She's the only reason I want to go to your store! She is responsive, attentive and professional! I found everything I need in minutes and I always leave store happy! Thank you for such a professionally personal who does everything for a wonderful shopping experiences! Wendy you are the best!!!!!
All the empoyees were so helpfull..first time there.what a contrast to bad service almost every time in mission valley store.thank you Alexis and co.i'll drive extra 12 miles to your store in future.