I am a Spa Repair Novice. I had an impeller seal fail and had no idea where to begin as I had never looked at what components comprised a spa system. Troubleshooting from afar can be a seemingly impossible endeavor. *** et al at Spa Parts Depot were fabulous and extremely helpful to me. I continued to contact them with new odd developments regarding an older spa with parts that did not match or make sense. I was incredibly impressed with their knowledge, patience and tenacity in helping me solve my problem and get parts shipped fast. Now, my spa pump set is humming along and I am absolutely grateful for the advice I needed, and was given. I will tell all I can about... read full review
October 2023
I needed a new pump for my spa. I looked on line but decided to pay more in case any problems arose installing it. Ron had the 4.5hp pump I wanted. I took it and installed it myself. Unfortunately, it had a crack near the impeller and leaked. Ron sent out a replacement and a knowledgeable technician who removed the cracked one and installed one that didn't leak. He took several hours doing this and checking everything out on the spa. It was well worth buying locally and I highly recommend Spa Parts Depot as the place to choose.
September 2023
*** was incredibly helpful while he personally walked me through a diagnostic test that saved me close to $1000 from a wrongly diagnosed issue from a spa mechanic! We identified a much smaller issue and he pointed me to the exact part that I needed, all while on the phone. Thank you ***!
I am a Spa Repair Novice. I had an impeller seal fail and had no idea where to begin as I had never looked at what components comprised a spa system. Troubleshooting from afar can be a seemingly impossible endeavor. *** et al at Spa Parts Depot were fabulous and extremely helpful to me. I continued to contact them with new odd developments regarding an older spa with parts that did not match or make sense. I was incredibly impressed with their knowledge, patience and tenacity in helping me solve my problem and get parts shipped fast. Now, my spa pump set is humming along and I am absolutely grateful for the advice I needed, and was given. I will tell all I can about... read full review
I needed a new pump for my spa. I looked on line but decided to pay more in case any problems arose installing it. Ron had the 4.5hp pump I wanted. I took it and installed it myself. Unfortunately, it had a crack near the impeller and leaked. Ron sent out a replacement and a knowledgeable technician who removed the cracked one and installed one that didn't leak. He took several hours doing this and checking everything out on the spa. It was well worth buying locally and I highly recommend Spa Parts Depot as the place to choose.
*** was incredibly helpful while he personally walked me through a diagnostic test that saved me close to $1000 from a wrongly diagnosed issue from a spa mechanic! We identified a much smaller issue and he pointed me to the exact part that I needed, all while on the phone. Thank you ***!