Terrible service. Made an appointment for an injury to my puppy. When I arrived, they said my appointment was for next week. They were not correct. I even called to confirm when I left work "early" and they confirmed my appointment. They REFUSED to see my puppy regardless of the confirmed appointment and he was already their patient. The front desk made a scene in front of other customers painting a picture of me being incompetent. It was obvious they did not want another client who had a large dog. My other pet is a small dog and I never had a problem with them previously. Check out my instagram page for the screen shot of the text i received saying I missed... read full review
April 2024
Dr. Katie Rivard is the worst vet out there. Incompetence and negligence and unprofessionalism. My dog passed away nine days after seeing this so called vet, from intense bleeding in her spleen. Rivard didn't even take the time to do an ultrasound for her stomach after we specifically told her she has not eating well for the past week, as well as feeling lethargic. She simply did a blood panel test and said that she was normal. I spoke to couple of vets after that and they told me that it is because of my dog's Blood test was norma, It was more than necessary to have an ultrasound done because of her consistent lack of appetite and fatigue. Don't take your... read full review
February 2024
This review is for Dr.Damm and the entire crew at this vet clinic. I really appreciate the care and compassion they show for my doggie. I know Dr.Beckman is the star here but I must say Dr.Damm was/is an excellent addition to the clinic. Thanks for keeping my dog happy and healthy!!!
Terrible service. Made an appointment for an injury to my puppy. When I arrived, they said my appointment was for next week. They were not correct. I even called to confirm when I left work "early" and they confirmed my appointment. They REFUSED to see my puppy regardless of the confirmed appointment and he was already their patient. The front desk made a scene in front of other customers painting a picture of me being incompetent. It was obvious they did not want another client who had a large dog. My other pet is a small dog and I never had a problem with them previously. Check out my instagram page for the screen shot of the text i received saying I missed... read full review
Dr. Katie Rivard is the worst vet out there. Incompetence and negligence and unprofessionalism. My dog passed away nine days after seeing this so called vet, from intense bleeding in her spleen. Rivard didn't even take the time to do an ultrasound for her stomach after we specifically told her she has not eating well for the past week, as well as feeling lethargic. She simply did a blood panel test and said that she was normal. I spoke to couple of vets after that and they told me that it is because of my dog's Blood test was norma, It was more than necessary to have an ultrasound done because of her consistent lack of appetite and fatigue. Don't take your... read full review
This review is for Dr.Damm and the entire crew at this vet clinic. I really appreciate the care and compassion they show for my doggie. I know Dr.Beckman is the star here but I must say Dr.Damm was/is an excellent addition to the clinic. Thanks for keeping my dog happy and healthy!!!