About Sutter Pediatric Urgent Care - Dublin
Sutter Pediatric Urgent Care in Dublin, California, offers a fast, convenient, and cost-effective alternative to emergency rooms for children up to 17 years old. The facility provides quality same-day care for non-life-threatening illnesses and injuries. The dedicated staff, including expert physicians, is known for their compassionate approach and professionalism. Many parents report that their children receive prompt attention and accurate diagnoses, often when other urgent care centers have failed to provide clarity. The environment is warm and efficient, helping to ease the anxiety of young patients and their families. Appointments are typically on time, and the MyHealthOnline app makes booking easy, although availability can be limited. Parents appreciate the consistent quality of care, particularly highlighting the skills of Dr. Theodore Chou and the other doctors. For those seeking reliable pediatric care, Sutter Pediatric Urgent Care stands out as a commendable choice.
We went there for our little ones sprained arm. Doctor was quick to diagnosis and performed a maneuver to instantly fix and relieve the pain. The staff and nurse were very helpful to attend although we reached just 5 mins before closing we were taken care very well.
We're incredibly grateful for Dr. Chou's expertise! His clear explanations made a huge difference in understanding our child's treatment, and the medication truly helped. The staff were also awesome, explaining everything with clarity and kindness.
The check-in process and nursing staff were great very kind and professional. I did feel, however, that there’s some room for improvement in Dr. Dwan Pineros’ bedside manners. During the visit, I felt a bit dismissed for bringing in my toddler despite the symptoms she was showing. A urine test wasn’t strongly encouraged because I mentioned she hadn’t had much water, which unfortunately led to her infection continuing for another week. I believe if there had been a closer look at the previous doctor’s notes I shared, she might have received antibiotics sooner and started healing earlier.