Prior to hiring their caregivers, Imagine did an assessment of my Mom's dementia and behavioral issues due to her dementia. At that time, my Mom was 94/95 years old. We detailed everything about my Mom. Despite this, Imagine sent caregivers who I feel, observed, and been informed by some of the caregivers that they have more experience providing companionship. That is NOT what my mother needed. Mom needed a caregiver that had qualifications, experience, knowledge, and demeanor to care for her. One example is when an Imagine caregiver was rubbing Vicks on my Mom for days. We had instructed this caregiver to rub Aloe Vera oil. When this caregiver left for her weekend,... read full review
Prior to hiring their caregivers, Imagine did an assessment of my Mom's dementia and behavioral issues due to her dementia. At that time, my Mom was 94/95 years old. We detailed everything about my Mom. Despite this, Imagine sent caregivers who I feel, observed, and been informed by some of the caregivers that they have more experience providing companionship. That is NOT what my mother needed. Mom needed a caregiver that had qualifications, experience, knowledge, and demeanor to care for her. One example is when an Imagine caregiver was rubbing Vicks on my Mom for days. We had instructed this caregiver to rub Aloe Vera oil. When this caregiver left for her weekend,... read full review
Compassionate employer, Loving care givers