Reviews for PetSmart Grooming
Write a reviewHours
Monday: 7AM - 9PM
Tuesday: 7AM - 9PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 9PM
Friday: 7AM - 9PM
Saturday: 7AM - 9PM
Sunday: 8AM - 6PM
Ratings
Google: 5/5 Tripadvisor: 1/5PetSmart Grooming
12126 Lakewood Blvd, Downey
Directions Call Website Suggest an Edit
Called the store looking to schedule a grooming appointment for my pup. They were able to accommodate me same day. Nataly took my pup in and her customer service was stellar! From the moment I walked in to drop her off to when I picked my pup up, she was so friendly and helpful. Definitely worth taking my pup back for another groom is appointment.
I have been taking my dog (schnoodle) here for 3 years and never had any problems. The groomers were always very friendly, and always expressed how they liked my dog. But this last time i took my dog, everything seemed fine as always, except the next day he kept scratching and whining and his skin was turning red and I seen rashes all over his body. Then I started noticing fleas! He is severely allergic to the flea bites, so I gave him a flea bath with Dawn dish soap. There were so many fleas falling off him. The groomers name was Amanda. I called to complain and let them know the situation and the guy I spoke to was very nice and offered a partial refund or discount...read full review
brought in my moms severely matted dog for a summer shave down. this was her first time so i figured she would be a little nervous but my groomer today took such good care of us!!! she was very thorough and patient with my pup. thank you alexus!!!!!