Brookshire Imaging: Chavis Cathy MD

The last time I went in for a mammogram, I signed in half an hour early. But was not called up. I went up and asked why. The receptionist was rude, accused me of coming in late, in front of the whole lobby, and told me I had just signed in, no that was the time she printed my papers, an hour later after I asked why I hadn't been called up. The receptionist I spoke to when I signed in whispered to her and she suddenly became nice. This place is terrible. I once went in with an appointment for an ultrasound, an hour and a half later, I walked out because I was sick of waiting. They have no concept of the patient's time.

I couldn't ever schedule an appointment for my mom's ultrasound. I waited on hold several times and left a voicemail message 2 times. No one ever called me back. I called through to an operator and she was supposed to connect me with a scheduler. Same story as above. I finally asked my mom's doctor to give her a referral for a different imaging facility. After seeing all of the other reviews I wonder how anyone got an appointment scheduled.It seems impossible.

This facility, United Medical Imaging-Downey does not take appointments for x-rays, but usually, most imaging places do not. I arrived around 10:00 a.m. There are several big signs posted that United Medical Imaging-Downey is practicing strict "Covid safe distancing" which I thought was old signs. Upon checking in, the receptionist told me very loudly that United Medical Imaging -Downey was still practicing "Covid safe distancing "and I would need to wait in my car, and they would call me. I told them I do not have a car and was instructed to wait outside in the hallway (although this is clearly another safety/fire issue waiting in the hallways) or... read full review