About GoodTimes Party Supply and Rentals
GoodTimes Party Supply and Rentals is a reliable and customer-focused business. They offer flexible rental options, including resin white folding chairs, with no deposit or minimum requirements. Delivery is available in DB for a reasonable fee, and the company's staff is happy to accommodate last-minute changes. The chairs are clean and sturdy, holding up to 200 lbs, and are delivered and picked up with ease. The business's team, including Sylvia, is knowledgeable and helpful, providing excellent customer service throughout the rental process. GoodTimes Party Supply and Rentals is a trustworthy choice for event rentals, including bounce houses and other equipment.
Good customer service. We have rented their resin white folding chairs twice now. They don't require a deposit or a minimum. Delivery in DB is $35 which is so worth it...especially if you're over 70 :). Chairs were clean and held up beyond the weight limit of 200 lbs. Pick up and delivery was a breeze. They even brought them to our back yard and stacked them at the tables. And for pick up they came into our back yard and picked them up -- we had to stack them but much better than having to put them on the side of our house. I changed the order twice days before the event and they were fine with that. :)
Used Good Time Rentals in Diamond Bar last night for chair covers and linen napkins. I was shorted a chair cover. Linen napkins were stained, different sizes with different patterns and cheap quality. This was not ideal or professional when hosting a nice party. The owner changed her hours of operation and expected me to accommodate her changes on the pick-up and the return, which I did. My family has used them several times but will not be back. Funny , I had just referred them to a friend which I now resicnd. There is more to say about her customer service, but trust me and don't go and learn for yourself - not worth it. She realized she was hot and offered me money back for four linen napkins I paid cash for, due to my family thinking they were disposable, but I declined and left...Won't be back!
Sylvia is just wonderful, and she represents this business well! While planning an event from a distance, I had full faith in her and her team to provide exactly what I needed. I will definitely continue to use GoodTimes party in the future!