Optical Center | Kaiser Permanente Davis Medical Offices

Dec 2023

My original review was removed bc god forbid you call out their workers for making you feel uncomfortable. Anyway, I removed "offensive" wording. Just be mindful when you go to the lab and have a specific type of name related to the watermelon region. (IYKYK) I cannot say more about this experience as YELP flagged my HONEST concern. That lady was nice but there is a line you don't cross when making small talk. It is impossible to get appointments the same week or even a week out sometimes. Dr. Sung is incompetent, she will not only waste your time but she's always running to her next appointment trying to cut your appt time short and does not listen to you. I don't believe...read full review

Oct 2023

Purple shirt girl in the Blood Pressure Reception Area: 1) Please let people finish their sentences. 2) Do not interrupt or enforce your will on customers. 3) Act courteous and respectful to the patients you are serving. 4) Why did you insist we could not have had an appointment and tell us there is a 2nd Kaiser app that confused us? We had confirmation of the appt to show you and you held up your hand and blocked your vision. Absolutely rude. Please and thank you.

May 2023

Probably the most unorganized and unstructured Kaiser I've been to. I've been going to this Kaiser for four years now and they never fail to disappoint. They are like children that I have to constantly check up on and remind about things. For example, asking for a prescription refill request never actually gets through to my doctor the first time I call and they always say they will call back but never do. Today I called over an hour ahead of time to have my prescription ready to pick up. Once I get there, turns out they never started on it and now I'm at the back of the line waiting 45min to get it filled.