Got surprised bill of over $1500 for an ultrasound! Previous Communications Ignored: Prior to the appointment, I made two phone calls to your facility and sent detailed emails to my physician, explicitly stating that based on my dense breast tissue and previous ultrasound outcomes, further mammograms were unnecessary and ineffective for my condition. I also expressed a desire to avoid unnecessary radiation exposure. But they insist to let you do the mammograms for a surprised bill of over $1100! The ultrasound itself is only $400. They racked their brains to make you pay more!!
Lack of Transparency and Consent: At no point was I informed about... read full review
August 2024
Any health facility that can fool patients into thinking a 15-minute appointment of PT is going to accomplish healing deserves to be shut down.
July 2024
update: laura from sutter health corporation business department responded to my post, saying, once again that i could call customer service for help. this is absolute b.s.! number 1. they usually don't answer, number 2., if they do they transfer you, number 3., if you ever get through to someone, they transfer you, number 4. if you finally speak to someone, they don't follow through. note: this is standard operating procedure for sutter health. don't believe me? try it yourself!!
Got surprised bill of over $1500 for an ultrasound!
Previous Communications Ignored: Prior to the appointment, I made two phone calls to your facility and sent detailed emails to my physician, explicitly stating that based on my dense breast tissue and previous ultrasound outcomes, further mammograms were unnecessary and ineffective for my condition. I also expressed a desire to avoid unnecessary radiation exposure. But they insist to let you do the mammograms for a surprised bill of over $1100! The ultrasound itself is only $400. They racked their brains to make you pay more!!
Lack of Transparency and Consent: At no point was I informed about... read full review
Any health facility that can fool patients into thinking a 15-minute appointment of PT is going to accomplish healing deserves to be shut down.
update: laura from sutter health corporation business department responded to my post, saying, once again that i could call customer service for help. this is absolute b.s.! number 1. they usually don't answer, number 2., if they do they transfer you, number 3., if you ever get through to someone, they transfer you, number 4. if you finally speak to someone, they don't follow through. note: this is standard operating procedure for sutter health. don't believe me? try it yourself!!