Visual Expressions Optometry

Aug 2023

staff here is great! I had a small repair i needed for my ray bans (which the ray ban store in walnut creek could not fix) and the technicians at visual expressions got it done in 10 minutes. I believe the technician's name was Chris? He was through and polite and fixed the hinges and my glasses fit better than when i first bought them. The front desk person was really nice as well. It's a high end store but the staff here was really friendly and personable and very welcoming. They didn't charge me for the work. I left thinking that it's rare getting the kind of authentic customer service that I got at Visual Expressions.

Oct 2022

I tore a contact lens today and half of the lens remained in my eye. I was not able to get the other half out and I called immediately. Dr. Kayatan's front desk staff squeezed me in with her right away and she was able to flush the lens out , and check to make sure there was no damage to my eye. Greatly appreciated their care to get me in right away!

Jul 2022

Fantastic staff, friendly and helpful!! My daughters glasses had a screw come off and also needed tightening as they were slipping off her face. The staff was warm and very helpful. They were very ready to help even though this pair of glasses was not bought from their shop. I was worried about not having enough time to drive down to where we bought these glasses, and that was hard to find time between meetings. This place solved my problem so easily and it was fast and convenient. Thank you so much for being so gracious!!