About City Pet Hospital
City Pet Hospital provides top-notch care to its furry patients. The hospital's experienced veterinarians take a compassionate and thorough approach to diagnosing and treating pets. The staff are kind, caring, and helpful in addressing patients' needs, including insurance and medical concerns. City Pet Hospital is available for emergency visits, including drop-off appointments, and communicates effectively with owners throughout the process. The hospital has received praise for taking excellent care of pets, especially when other veterinary facilities are too busy for emergencies. The team has been recognized for providing consistent and compassionate care at a fair price, making it a trusted choice for pet owners. City Pet Hospital's board-certified surgeons and medical team work together to provide successful treatments and outcomes, ensuring that pets receive the care they need without feeling pressured.
My dogs have been seen in this hospital for a few years now, and even though I no longer live in that area, I still commute from far away to get the services there, because I was always satisfied with the treatment of my 2 dogs. I recently took my male dog to get checked, since he had what it seem to be a rash and bumps all over his body, with a really bad one under his chin (it was bloody) due to seasonal allergies and was only sent home with a shampoo and a prescription for a cream that wasn't in stock, and currently still waiting on it after 10 days I requested on their online pharmacy. I made a call after a few days to see if they could just give a message to the vet who saw my dog, to let her know that he hasn't improved with the shampoo and keeps wanting to scratch all of his body. He physically seems very uncomfortable and sad, and I did tell the vet at the time of his appt that his activity level wasn't the same. First of all, it was weird that he didn't get anything else prescribed or given at the time of the appt if the rash is already everywhere and you can also see blood. I told her that I'm already giving him Apoquel daily and nothing has improved. When I called, the person at the front desk didn't even asked to know more about the situation and she just said that he needed to be seen again, and I'm trying to explain that he has THE SAME rash and symptoms as before, when he was seen, nothing has changed but his situation hasn't improved. Maybe I could just get a different prescription online because what he was given doesn't seem to work, but to me it seems unreasonable that just because the doctor didn't prescribe him an actual medication, I have to take him again to be seen for the same problem so that I can pay $100+ more just for her to be like: oh yea, we can give you this pill that I could have gotten through your online pharmacy. It would be another story if the vet says that I would have to come back for my dog to get a shot instead or something else, then it's different than me paying for another full exam for something that she already saw, and just for the new treatment. I completely understand that this is a business, but it would be nice that your employees at least show care about the animals and try to be mindful on how they respond to customers. At least try to pass the message along to the vet and pretend you are doing something else besides try and get people to go book an extra appt, hire people who are more empathetic and understanding of others.
I am satisfied with their services. Doctor friendly and knowledgeable. My main concern is that they won't attempt to trick me into getting any unnecessary services to take advantage of me. I trusted them.
Hi, I like to recommend City Pet Hospital. They have helped my two dogs when my primary vet facility don't take emergency appointments on regular working days. Although I like my regular vet facility they are too busy to take in emergency. The emergency centers are very expensive! City Pet Hospital took excellent care of my dogs and this is a big relief they were able to see us without waiting so long! Please checkout and visit them!!