About Cupertino Village Optometry, APC
Cupertino Village Optometry, APC is a highly regarded optometry practice that has been serving the South Bay community for many years. The practice is known for its exceptional customer service, with the staff being described as accommodating, patient, and friendly. Despite occasional staffing shortages, the practice consistently provides reliable and professional service. Patients appreciate the practice's attention to detail, from the thorough eye examinations conducted by Dr. Ma to the personalized assistance provided by the staff in helping patients find the perfect frames. The practice's selection of eyewear is impressive, offering a wide range of designer brands as well as more budget-friendly options. Customers particularly enjoy the large collection of Lindberg glasses, which are highly sought after for their quality and style. In addition to its comprehensive eye care services, Cupertino Village Optometry is also praised for its COVID-19 protocols, which include limiting capacity, sanitizing frames after each use, and scheduling appointments to ensure a safe and comfortable experience for all patients. Overall, Cupertino Village Optometry is a trusted and reliable optometry practice that consistently exceeds its customers' expectations. With its exceptional service, extensive selection of eyewear, and dedication to patient safety, it is no wonder that the practice has been a go-to destination for the South Bay community for many years.
I thought it was odd that an optometry practice next to 99 Ranch that has been around for 30 years would have so few reviews and would have so many negative reviews. I'd recommend checking them out. Both doctors speak native English and were educated in the US.
I had my 5-year old daughter do an eye exam here. Dr. Shum was very patient and great with kids. He and the receptionist were both also very patient with my many questions about the different myopia prevention options. What I appreciated the most was honesty and transparency. I originally wanted to move forward with a treatment option, but after an exam, he recommended to continue to monitor. Instead...read full review
I have been going to this place since I moved to the South Bay 7 years ago. The lady working the front is very accommodating and patient with me and my family each time we are there. The service is relatively slow as there is only one person working the floor most of the days, but she's very accommodating and patient.
Service is really slow. Be prepared to wait for 20 minutes even with an appointment. Do not try walk in, it will be forever wait (unless the store is empty I guess).On the other hand, the stuff there seemed very nice and he recommended cheap pairs of glasses to me that are within the cap of my insurance.Their price is a little higher than the cheaper e-stores you can find online, e.g. 5% more on contact lenses.I come to this store because it's closer to where I live.