About SEPHORA
Sephora provides a welcoming shopping experience where customers can explore a wide range of fan-favorite beauty brands, including FENTY BEAUTY by Rihanna, Drunk Elephant, and Tatcha, as well as affordable options from the Sephora Collection. Customers can conveniently place online orders for in-store or curbside pickup, or opt for same-day delivery. The store's staff are praised for their exceptional customer service, going above and beyond to assist shoppers, find the perfect products, and ensure a positive experience. While the store may occasionally be out of stock on certain items, the overall feedback highlights Sephora's commitment to making beauty accessible and celebrating what makes each customer unique. Customers have highlighted the exceptional service provided by staff members such as Johanna, Bianca, and Leana, who have helped them find the perfect products for their skin and makeup needs.
This is the nicest Sephora I’ve ever been to. Yes it was really clean but everyone was so smiley and helpful. Usually I’m so overwhelmed and intimidated because I don’t really wear makeup and don’t know much but as soon as I walked in I just found the first person with good makeup. lol that person was Carmilla! She was so helpful and nice and really listened to me. I came in for mascara and eye liner and she helped solve my other problems too, cause she was really listening. She also shade matched me so perfectly. She was so calm and chill but you could tell she knew her stuff and was confident about it and took the time to help me with my needs and my budget....read full review
I had the most amazing experience at this Sephora thanks to one of your beauty advisors, I believe her name was Elisabeth (or something similar). She is truly the best advisor I have ever met.
I’m a Gold client in France and have been visiting Sephora stores almost every week for about 10 years, and I have never come across someone as kind, attentive, and professional as her. She made my visit such a pleasure and even reminded me to pick up my birthday gift, which I would have completely forgotten.
Thank you so much, Elisabeth, for your incredible service and positive energy. Sephora is very lucky to have you!
⭐️⭐️⭐️⭐️⭐️ 5/5 — Outstanding Experience with Lala at Sephora Culver City!
I had an absolutely amazing experience with Lala at the Sephora Culver City location! Her attention to detail was incredible — she truly took the time to understand my skin type, preferences, and goals. Lala knew the products inside and out, and her recommendations were spot-on.
She not only helped me find the perfect products for my skin, but also went the extra mile to educate me on how to apply them correctly and build a skincare and beauty routine that actually works for me. Her professionalism, warmth, and genuine passion for what she does made this one...read full review