About Rafi Autotech
Rafi Autotech is a highly recommended auto repair shop that specializes in servicing BMW, MINI, Mercedes-Benz, Volkswagen, and Audi vehicles. The shop is known for its professionalism, efficient service, and transparent communication. The staff takes the time to explain issues and costs, ensuring customers understand their car's needs. Rafi Autotech has a reputation for exceptional customer care, with clients returning regularly even if they have moved further away. The shop's quick and accurate diagnoses, fair pricing, and warranty services have earned it a loyal customer base who appreciate the peace of mind they receive when their vehicles are in Rafi Autotech's capable hands. Customers praise the shop's excellent service, with one reviewer noting that the technician, Carlos, took the time to explain the problem with their Mercedes-Benz CLK 350 and fixed the car without an appointment. Another customer, who has been using Rafi Autotech for over 10 years, highlights the team's responsiveness and fair pricing. A recent customer with a 2010 Volkswagen CC was also impressed with the service, citing the technician's expertise, transparent communication, and fair pricing, as well as the successful resolution of the check engine light issue.
I arrived at Rafi’s and spoke with Axel after exploring some other autoshops in the area to fix a coolant leak. He was friendly and forthcoming with potential costs and discounts, so I decided to stick with this shop. Definitely cheaper to go here than a dealership, without lacking in quality, and they added some extra perks like fixing scratches on my car and topping off my oil for free. I appreciated the transparency with the costs and was happy with the final pricing after speaking with Ronnie. Giovanni was also great with showing what adjustments they made with my car.
Thank you! I’ll be back for future repairs :)
I heard a sound under my car that sounded like something was dragging when I hit dips. I was in a hurry but they put my car on the rack and fixed it in 16 min. They also offered to top off my fluids and check my tires. Everyone was very pleasant. I would come back again.
I needed my mini cooper's battery replaced and they were very responsive and quick at fixing it- they also checked all of the fluid levels, updated my software and cleaned some scratches off my car for me while actively telling it it wasn't worth it to fix the cosmetic damage, which I appreciate. I will be returning in the future for maintenance / other car needs. Given other quotes I received in the area I found their prices fair and comparable, especially given they're certified for bmw/mini.