Main Street Optometry

Main Street Optometry provides a wonderful experience with online appointment scheduling and timely reminders. The friendly and knowledgeable staff ensure minimal waiting time, usually under 5 minutes. The doctor takes the time to understand individual optic needs, answers questions, and explains options in a thorough and helpful manner, making patients feel informed and satisfied with their eye care experience. The store is immaculate, and the entire staff is absolutely wonderful from hello to goodbye. Patients praise the new patient onboarding, eye exams, and consultations, which flow like butter. The optometrist, Dr. Lam, is described as a pleasure to work with, and customers feel they can trust her expertise, even if they haven't had an eye exam in over a decade. The shop is highly rated, with customers highlighting the friendly and polite staff, clear explanations, and the optometrist's knowledgeability and helpfulness. One customer, Jocelyn, is singled out for providing excellent customer service - she was welcoming, helpful, knowledgeable, and professional, and never made the customer feel pressured to purchase.