JCPenney Salon

May 2023

I hate writing a negative comment but I went there for a relaxer and my hair has been breaking off since. I don't believe they use a neutralizer shampoo or conditioner. My hair always turn green and the stylist comments on it. I been doing my own relaxer for years because of dry hair. I dont know what shampoos and conditioners they use but it's not for my hair. Since I do my own hair I buy the best shampoos and conditioners possible and never had a problem in the years I been doing my own hair. I was going here for years with brittle hair.And she itemized everything done as if she was not going to wash the relaxer out of my hair. It cost 135.00 plus I gave her a 15.00...read full review

Oct 2020

Great haircut, nice ambiance and professional service. Ask for Marlita. She's one of the experienced ones and she did a great job with my hair. I was a bit apprehensive before going to this salon as the rating was kind of ok and it's inside JC Penny. So I thought may be it's just a fast salon with basic hair cut service and nothing more to expect. I still went in nevertheless as it's 5 minutes walk from my place but Marlita was very professional and I could see that she is an experienced barber. I would visit again!

Jan 2020

I rated 5 stars cuz I used to work here 5-6 years ago. I met a lot of great friends and people here through out the years, I learned a lot on the job even when I was a Visual Manager at Sears or a Men's Department Manager at Macy's. Is different begin treated as a regular sales clerk, cuz I have more experience then the rest of the sales employees. They expected more from me, more responsibilities and less pay. I even have to " teach " new managers how to be a manager. Lol. They ( management) gets the praises and I get a "thank you " from the managers. It wasn't right. Anyway, the store is pretty clean, sales employees are friendly and helpful, managers not really. I...read full review