About SERVPRO of Azusa / Covina
SERVPRO of Azusa, led by owners Thomas and Morgan Brunjes, is a trusted business serving the Azusa and Covina communities. The company offers mitigation, remediation, reconstruction, cleaning, and restoration services for water, fire, and mold damage. Customers appreciate the team's professionalism and quick response. For example, when a kitchen sink was leaking, the team reacted swiftly and dried out the area efficiently. Another customer, a realtor, valued the immediate service provided to a client facing water issues. The professionalism of the team has led to recommendations for future clients. Jocelyn, a team member, is praised for her helpfulness and knowledge. She showed professionalism during the insurance claim process, even when the claim was not covered. The client chose to proceed with repairs using SERVPRO's services. Overall, the business is recognized for its expertise, organization, and commitment to serving the community. Customers also noted the team’s clear communication, thoroughness, and the owner's knowledgeable guidance throughout the process.
We’ve had the pleasure of working closely with SERVPRO of Azusa/Covina and cannot recommend them highly enough. Their team is consistently professional, responsive, and reliable especially in time-sensitive situations where their expertise truly makes a difference. A special shoutout to Marissa, their marketing field rep, who is always proactive, knowledgeable, and a great point of contact. Jocelyn, who keeps everything running smoothly in the office, truly makes it all happen behind the scenes. Together, they create a seamless and positive experience every time. The entire team communicates clearly, shows up when they say they will, and handle every project with care...read full review
Marissa is amazing, called her for a leak in my office in the morning by the afternoon your team was here to assist. Great service! Highly recommend!
Five stars for Servpro and especially Marissa! She made a stressful situation easy by walking us through the problem and sending a great tech to our home. Each part of the process was handled with care and expertise. Most importantly, they were honest—they gave us expert advice instead of trying to upsell us on services we didn't need. Truly a seamless experience. Highly recommende