About Spa Express Inc.
Spa Express Inc. is a well-regarded dealer of American Whirlpool and Nordic brand hot tubs and swim spas. Customers have praised the business for its easy purchasing process, friendly staff, and transparent pricing. The exceptional service provided by the team, including their willingness to assist even after the sale, has been highlighted. The responsiveness of the staff, with customers receiving timely answers to their queries, is noted as a significant advantage. Spa Express Inc. is recognized for its commitment to customer satisfaction, quality products, and knowledgeable service, making it a top choice for those looking to invest in a spa. The business has received positive reviews from customers who have appreciated the company's expertise and support, even in times of urgent need. Customers have commended the staff, particularly Derek and Nate, for their competence, kindness, and dedication in resolving issues promptly, often going above and beyond to ensure customer satisfaction. The value pricing, fast turnaround, and white glove setup provided by Spa Express Inc. have also been highlighted as strengths.
Derek and Nate are very friendly down to earth guys. Spa Express has serviced our hot tub for the past 7 years. We just recently purchased a new cover and the whole process was really painless. I highly recommend them for your hot tub needs.
Thanks.
After shopping around, We went to Spa express. Derek and Nate are fabulous! We bought our hot tub about three years ago. Great product, price, and service.. love our hot tub! We use it virtually every night and have had no problems with it.
So when we thought about getting a swim spa, we went to Spa express to talk to Derek. Again, great product, price, and service! The prep and set up went really well. Derek gave us David’s name as a contractor. Dave and his team did it all, electrical cement pad, beautiful wooden stairs. The spa is a dream, I love it!!!💞 I use it at least five times a week.
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We were at wit’s end. Airbnb guests were arriving in two days and we started up new hot tub to get it up to temperature. But jets didn’t come on and no hot water! We called Derek, who was about to get on a plane but took the call, and he gave us Nate’s number to get immediate help. Nate worked with us remotely to assess the problem, then stayed after closing time so we could drive in, get parts, and get a tutorial about what to do. We drove back, still had problems, and he stayed on the phone again till further corrections were made. Success! Jets! Hot water! Happy Airbnb guests!
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