About Roy's Sewer Service
Roy's Sewer Service is a third-generation family-owned company that has been providing reliable and efficient sewer services in Sonoma and Marin counties since 1968. They offer a wide range of services, including drain cleaning, hydro jetting, CCTV inspection, and more, to residential, commercial, and municipal agencies. Their team of experienced technicians, such as Curtis and Ian, are known for their prompt response, clear communication, and fair pricing. They take pride in their work, ensuring that jobs are done quickly and neatly, and customers appreciate their attention to detail and care for properties. Customers have shared positive experiences, noting the professionalism, efficiency, and thoroughness of the service. For example, a technician named John G. came on time and successfully cleared a slow vanity sink drain and a malfunctioning toilet, explaining the cause and how to prevent future issues. Customers also mention that the rates are reasonable and upfront, with the work always leaving the property clean and tidy. Roy's Sewer Service has earned a strong reputation for trust, expertise, and top-notch service.
John G. from Roy's Sewer Service came out on time to clear up my slow vanity sink drain, and to troubleshoot my malfunctioning toilet. He cleared out the sink drain, then went to work on the toilet. Turns out that the small hole that is at the bottom was blocked with uric acid salts. He cleared that out and taught me that what that small hole does is help push out the solids with a gush of water. When you let urine sit in the toilet (which I was in a habit to do since the drought to save water), salt from your urine can build up there and block that hole. Now I will be sure when cleaning the toilet to make sure to clean that hole, and flush urine more frequently. The toilet flushes soooo much faster and efficiently now. Thank you, thank you, thank you! Rates are reasonable and upfront, unlike R**o-R****r where they don't even tell you the rate. John left the bathroom clean and tidy, like he was never there. Roy's Sewer Service is top-notch professional, courteous, and knowledgeable and worthy of your trust.
This company was great! They exceeded expectations. Super professional. Very efficient. From our first call to our tech that arrived on time. John was awesome! They fixed the problem and clearly understood the trade!
Roy's Sewer Service and their technician John G provided excellent service and value in clearing roots from our house sewer line and on short notice. The prospect of our toilets or dishwasher backing up during a major storm (which is upon us) was an unpleasant thought. We first noticed a problem over the prior weekend and the following Tuesday (just before the storm), Roy's had John G show up and confirm we had roots growing into the line from a cleanout. This was a cleanout I didn't even know existed. John was able to locate the unknown clean out but then had to dig down three feet through soil that was mostly rock; an area that hadn't been dug up in many years. At one point, I questioned John if a cleanout was really located in that spot; he was undaunted and ultimately right on the money. He took no breaks and worked diligently to get the job done that same day. Now I can sit back while it's raining a 1/3" an hour and not have to think about sewer lines. The next time I have a back up, I'll be calling Roy's; many thanks for the excellent service.