About Basic Air
Basic Air Inc., a family-run business since 1987, is committed to providing exceptional service and quality work to customers in Southern California, especially in Orange County and Riverside County. The company's mission is to treat each family like their own, with diligence and compassion. Their highly trained and experienced service technicians are ready to handle any situation, big or small. Reviewers highlight the patient and knowledgeable staff, including Moe, who is praised for his meticulous work, and Tanya, who is recognized for her excellent coordination and quick scheduling. Basic Air's dedication to quality and community is clear in their willingness to support school and church events, even if it affects their profit. With their old-school approach to business, the company takes the time to train new team members and provides thorough maintenance and repair services, ensuring that customers feel confident in their cooling and heating units for another year. Customers have expressed satisfaction with affordable pricing and the overall quality of service.
Moe and Jacob the Technicians from Basic Air are Phenomenal, Excellent above and Beyond their call of Duty to spend the time and patience with my Thermostat to get me connected to the internet !!! They Deserve this e Highest Award and. Best Accalades anyone can offer them
Call Basic Air and ask for them !!!
Wow! I’m pretty blown away how amazing this company is. We had them install a new system a year ago. It started making some vibrations a year later and they quickly came out to inspect it and see what was going on. They were not happy with the way the system was working so contacted the manufacturer and got them to replace the unit. Not only that they were able to upgrade the system for me. Now our ac is amazing and keeps our house perfectly comfortable at all times. This is a family owned business and you can feel the care and love they have for their business and clients. The owner and his son are the type of people you wouldn’t mind grabbing a beer with or sharing...read full review
I had a new motor installed in my AC unit which was recommended since the current one installed for quite some time had died.Moe showed me the bad motor and truly it needed replaced since we had problems with our AC last week.I thought it was going to quite some time to get the matter but Tanya made it happen who is so excellent with her team of workers.The AC feels so great now.The price was affordable & no more hot summer days.Coolant level was checked & fine.They know their job so very well.I thank Moe for installing the new motor & a very special thank you to Tanya who made it happen with no long scheduling wait.I would highly recommed Basic Air to anybody needing...read full review