This is a pool cleaning service that contracts out its service providers. The person that comes to clean our pool does an acceptable job, but the business itself does not communicate well. When our equipment needs service we have to call them -- even though the service light is on and part of the monthly fee is troubleshooting and servicing the equipmennt. It took a month of calls to get a response on our latest issue, and even then we did not receive a return phone call -- only a service repair estimate that was mailed to us. The company also does not respond to email through their website. Time to find a new cleaning service.
This is a pool cleaning service that contracts out its service providers. The person that comes to clean our pool does an acceptable job, but the business itself does not communicate well. When our equipment needs service we have to call them -- even though the service light is on and part of the monthly fee is troubleshooting and servicing the equipmennt. It took a month of calls to get a response on our latest issue, and even then we did not receive a return phone call -- only a service repair estimate that was mailed to us. The company also does not respond to email through their website. Time to find a new cleaning service.