About That Groomer Dood LLC
That Groomer Dood LLC is a highly recommended mobile grooming service known for its exceptional customer service and professional expertise. The company's groomer, Steven, is praised for his punctuality, clear communication, and attentive care for the clients' "furbabies." Customers appreciate that Steven takes the time to get acquainted with each pet, ensuring a personalized and comfortable grooming experience. The mobile grooming truck is described as clean and air-conditioned, which is particularly important during the hot summer months. Clients are consistently satisfied with the quality of the grooming services, noting that their pets not only look great but also smell wonderful. The company's responsiveness, availability, and commitment to exceeding client expectations have earned it a loyal following, with customers expressing their intention to continue using the service for all their pet grooming needs.
This review is very late but I'm so grateful for Stephen and the care he took with my very painful/arthritic 14-year-old dog with severe dementia. She only had a few baths with Stephen to keep her comfortable with nail trims, but I am so grateful for the time he took with her. He is calm, patient and reassuring, and I knew I didn't need to worry about my girl in his care. She has since passed away, but just felt like I needed to give him a shout out because he deserves way more than 6 reviews on here.
I have no words. I worked in animal welfare for 5 years, my husband is a DVM and we own a vet practice together. Not that that gives me any kind of authority - only that I'be worked with a lot of animal people and I'm annoyingly picky about who I trust with my dogs. Stephen is outstanding. I don't think I've ever worked with a groomer who has so much respect and understanding for each individual dog. I have a very fragile senior dog (deaf, poor vision, neck sensitivity from damage before she was adopted, back/hip/shoulder arthritis), and an emotionally unstable butthead (I say with affection but he's high-anxiety lol). Stephen took his time with each of them to understand their personalities, let them go at their own pace, and feel comfortable with him before he started anything. He let me senior lay down in his tub and soak in conditioner to help her skin. Her coat looks healthier than it has in years. He then sat on the floor for a long time talking to my anxious boy until he felt comfortable enough to crawl over to Stephen for a nail trim. I'm just so amazed by Stephens calm heart and soothing demeanor. Worth every penny and I'll have him out again without hesitation. Thank you
Steven was amazing. Steven arrived on time and communicated well before, during, and after our appointment. He took time to get acquainted with our furbabies, taking them on a quick walk, asking questions about likes, dislikes, or injuries. We're already booked for our next grooming.