It's been 2-1/2 years since the remodel and replaster. Our plaster has started to look ugly. I called Rich out and he bought a guy with him they looked at it and just seemed baffled. I have read sometimes with a pool fill and bad startup things like this can happen. It's a lot of money to see this happen so quickly. I feel like it probably could have been prevented. Still love the remodeled look though.
September 2018
Tile started to come off within a year, cracks appeared. Rich came over but no followup. Won't return many calls and texts. Very poor workmanship.
June 2018
Another update- it has been 4 years now with no change to plaster appearance- it still looks like new. I switched to bromine based chemistry and am using less than ever (3-5 lbs/quarter) with almost no pH adjustment, and water stays clear. The spa is still one of the focal points of the yard, and we love seeing and using it. Thanks again Rich!Just an update- almost a year later, and the Spa still looks like the day it was re-done. I am using very little chemistry (As Rich emphasized, using only what is needed is better for the equipment and plaster). I never have to brush it, and I plan to clean the big filter at the one year mark (1 more month). I still say this... read full review
It's been 2-1/2 years since the remodel and replaster. Our plaster has started to look ugly. I called Rich out and he bought a guy with him they looked at it and just seemed baffled. I have read sometimes with a pool fill and bad startup things like this can happen. It's a lot of money to see this happen so quickly. I feel like it probably could have been prevented. Still love the remodeled look though.
Tile started to come off within a year, cracks appeared. Rich came over but no followup. Won't return many calls and texts. Very poor workmanship.
Another update- it has been 4 years now with no change to plaster appearance- it still looks like new. I switched to bromine based chemistry and am using less than ever (3-5 lbs/quarter) with almost no pH adjustment, and water stays clear. The spa is still one of the focal points of the yard, and we love seeing and using it. Thanks again Rich!Just an update- almost a year later, and the Spa still looks like the day it was re-done. I am using very little chemistry (As Rich emphasized, using only what is needed is better for the equipment and plaster). I never have to brush it, and I plan to clean the big filter at the one year mark (1 more month). I still say this... read full review