Eyewear And Opticians near Cool

“You know that feeling when walking into a business and instantly knowIng you're found a good thing without yet knowing you've found a good thing?

Well here you are and in that spirit, Cool Optometry ups the ante even further: You have come into a GREAT thing.

Now I'm a rather basic average person, nothing particularly standout about me and certainly far far away from a MENSA membership. There is one thing, however, that history has shown me to approach expert on and that lone thing is the ability to see the subtle and appreciate the many fine details that roll up into a larger, wonderful picture and how thosee assembled qualities work together beautifully in said creations.

Those details keep my mind occupied while visiting the folks here.

Firstly: The most important person in this small business might actually not be the Doctor; even tho he is also awesome. Rather, the first person to greet you sets the initial tone for your entire experience. And each time I have arrived, one of three of these genuinely kind people have greeted me warmly and provided assistance. Arrive a bit early and study them; their words are not scripted like an annoying chain place that dictates all communication to a factor of cheese but rather carefully chosen to guide your interactions with grace and real, genuine kindness. You can't fake this folks and honestly, it's so rare to find anymore that it triggers me to write the rare positive review because let's be truthful most people will write negative reviews before positive ones. We often ignore the positive and 'celebrate' the negative. Nothing negative here and that, Cool people, is remarkable.

Ok so now onto the Doctor: Everytime I visit, I wonder if Dr. Riggio is like Canadian or something. The man is so genuinely nice you have to think in some way he cannot be your typical aloof, slightly jaded and generally detached dude who was raised here. He speaks in terms we all can understand without an advanced degree, is kindly honest and - here is his killer a-game - ACTUALLY listens actively, hears your thoughts and then provides you the pro/con expert facts about those expressions without being an arrogant equine posterior. That is an especially rare quality within the profession and likely is part of the reason why your initial experience up front goes so predictably well: One can fake it once but fake never lasts or is consistent. Cool Optometry is Consistent and Consistently Real.

Support this fine local business or, if like myself, support this business with your 40 minute drive. Yeah, I could find another place 5 min away probably. But I won't do that. Cool Optometry is stuck with me.

Can't say enough good things. I think you will too.

Thank you for reading my happy rant. Blessings....MM“

“Very kind staff. Got me in with a rushed appointment for an eye infection. Dr. Paragas was very kind and gentle, especially compared to the other optometrist that I tried before. She took the time to explain what was happening for me and answered all of my questions. Would highly recommend.“

“Excellent care. Take time to listen to my observations. Give good advise on treatment. Great sense of humour.“

“Very kind staff. Got me in with a rushed appointment for an eye infection. Dr. Paragas was very kind and gentle, especially compared to the other optometrist that I tried before. She took the time to explain what was happening for me and answered all of my questions. Would highly recommend.“

“Excellent customer service! Recently, my mother was able to observe Sharon's extraordinary customer service provided to patients in person and over the phone. Her manner is empathetic and solution-oriented, which is beneficial in situations when a patient needs extra care and attention. Sharon is one of the reasons why my parents enjoy coming to this excellent facility for eye care.“