SuperCare Health

Aug 2023

This Dept was closing at 12pm and I arrived at almost 12pm to have my data taken from my cpap machine SD card to print out a compliance report NEEDED to clear me for my class B. Long story short. I desperately needed it done to go to work, having missed 2 days already (not their fault). The front desk was very caring and rushed my SD card in the back. About 10-12 min later Francis came out and had compliance reports to cover WHATEVER I needed! 30, 90 days and 1 year!!! She went the extra mile when she could’ve said, “No you’re too late, I’m off and going home.”Now that is old school customer service you very rarely see anymore!!! Francis you are greatly appreciated!...read full review

May 2023

I received the equipment. How ever they charged me for the supplies, which is ok, but no spare nose pillow or AIR FILTER. WHY NOT SEND REPLACEMENT AIR FILTERS TO GET YOU GOING OTHER THAN THE ONE IT COMES WITH.

Dec 2022

I recently gave a negative review on SuperCare and I would like to post a follow up. On my last attempt to reach SuperCare I sent an email and when it was reviewed SuperCare reached out to me from customer service to quality assurance and they took actions to ensure all my issues were handled. They did acknowledge that they are working to resolve these issues. I am now happy with SuperCare and will update everyone in the future.