Reviews for Rapid Water Heater Inc.
Write a review
Tips
all staff fully vaccinated accepts credit cards latinx-owned
Ratings
Google: 5/5
Rapid Water Heater Inc.
1367 Burgundy Dr, Chula Vista
Directions Website Suggest an Edit
Our water heater stopped working after we lost gas to our neighborhood. Every indicator led me to believe it needed to be replaced so I searched the internet for reputable service providers and Rapid Water Heater had the best price and the best ratings. George came out a few hours after I called with the new heater and assessed the problem. He discovered that not only could he fix it, but he called manufacturer and found out it was still cover under warranty so he order the needed parts and had them shipped directly to my house. The next day the parts arrived, I called George and within 30 minutes he had it working as good as new. So where they easily could have charged me $2800 for a new water heater, I paid a total of $245 for 3 service calls to my house and a water heater that is as good as new. This is the true test and definition of an honest company. From the receptionist who took my initial call, to George, to the owner of the company who called me to make sure my problem was resolved, the entire company treated me with the highest level of courtesy and professionalism. Rapid Water Heater is the real thing. While I am one who rarely writes comments on Yelp or Google, I owe it to everyone out there who has been burned by overpriced and dishonest service providers to let you know about a great company. Whatever your water heater needs are, call this company. You will not regret it. Dave G.
Leaking 20 year old water heater. Reached out on Yelp for help and was contacted by Rapid Water Heater within minutes. Was able to get someone out to my house within two hours. George installed a brand new water heater in roughly 3.5 hours. Very professional job with a great price. They give the price ahead of time so there's no surprise at the end. They also guarantee all of their work.
Easy to schedule - pricing competitive and clear (flat rate). Our technician was a bit delayed and they let us know. But he arrived - replaced the water heater - cleaned everything up and we were set! Definitely recommend