Pacific Pet Hospital is a highly recommended veterinary care facility that prioritizes exceptional client service and compassionate care for pets. The office is well-appointed and staffed by friendly, knowledgeable, and helpful front desk staff and vet techs. The veterinarians, including Dr. Humphrey, are thorough and take the time to explain everything to clients' satisfaction. The hospital offers convenient last-minute appointments and a dedicated team that listens to concerns and answers questions without making clients feel rushed or judged. The staff shows empathy and kindness, such as sending condolence cards with personal notes to families who have lost a pet. They also provide the best care for pets, with a pet desk app that many find helpful. The team is committed to honest communication, providing a comprehensive care plan that includes necessary treatments without pushing unnecessary procedures. They are transparent about costs and offer alternative solutions or guidance to organizations that provide financial help if needed. Overall, Pacific Pet Hospital delivers quality veterinary medicine and service, making it a trusted choice for pet owners in the Chula Vista area.
Very friendly staff. Knowledgeable doctor. I feel Im given all the information about my pets’ conditions and reasons why that was the diagnosis given. You can tell, see, feel everyone there is an animal lover. My pets love the staff and doctor. Just a warm and friendly atmosphere overall.
DR.Humphrey and All of the Staff at Pacific Pet Hospital are AWESOME!.My Babys..Daisy & Charlie have been in their care for over 15 Years!. I Recently lost Charlie and Im very Greatful to Each of them for their Compassion..I knew, when I let them know that he went to Doggy Heaven..that Dr. Humphrey and everyone there Really loved and cared for him! And are continuing their Care and Love for Daisy!..To Everyone who reads this, Just know that if your Searching for a Place to take your Fur Babys,Please know that Pacific Pet Hospital on Melrose Avenue is Full of LOVE!🐶🐱❤️
Pacific Pet Hospital is small enough to offer appointments on short notice and provide the personal touch that is lacking in some larger veterinary offices. The doctor(s) and staff are professional yet welcoming in an 'old school' way that is very appealing.
1466 Melrose Avenue, Chula Vista, CA 91911
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