About Pacific Pet Hospital
Pacific Pet Hospital is a highly recommended veterinary care facility that prioritizes exceptional client service and compassionate care for pets. The office is well-appointed and staffed by friendly, knowledgeable, and helpful front desk staff and vet techs. The veterinarians, including Dr. Humphrey, are thorough and take the time to explain everything to clients' satisfaction. The hospital offers convenient last-minute appointments and a dedicated team that listens to concerns and answers questions without making clients feel rushed or judged. The staff shows empathy and kindness, such as sending condolence cards with personal notes to families who have lost a pet. They also provide the best care for pets, with a pet desk app that many find helpful. The team is committed to honest communication, providing a comprehensive care plan that includes necessary treatments without pushing unnecessary procedures. They are transparent about costs and offer alternative solutions or guidance to organizations that provide financial help if needed. Overall, Pacific Pet Hospital delivers quality veterinary medicine and service, making it a trusted choice for pet owners in the Chula Vista area.
DR.Humphrey and All of the Staff at Pacific Pet Hospital are AWESOME!.My Babys..Daisy & Charlie have been in their care for over 15 Years!. I Recently lost Charlie and Im very Greatful to Each of them for their Compassion..I knew, when I let them know that he went to Doggy Heaven..that Dr. Humphrey and everyone there Really loved and cared for him! And are continuing their Care and Love for Daisy!..To Everyone who reads this, Just know that if your Searching for a Place to take your Fur Babys,Please know that Pacific Pet Hospital on Melrose Avenue is Full of LOVE!🐶🐱❤️
Pacific Pet Hospital is small enough to offer appointments on short notice and provide the personal touch that is lacking in some larger veterinary offices. The doctor(s) and staff are professional yet welcoming in an 'old school' way that is very appealing.
My cat is not socialized all the way, and he is more comfortable being outside. Due to him being outdoors, it was difficult to get him to his first vet appointment.
I called multiple vets to see how they could help because the process of actually getting him there was difficult. I had to either cancel/reschedule appointments constantly with local vets I was trying get him into.
When I reached out to Pacific Pet Hospital, they accommodated in every way possible so that we could finally make it to his appointment.
I want to say how appreciative I am to the staff and veterinarians' because I was finally able to get my cat to the vet to get thoroughly...read full review