About Floor & Decor
Reviews for Floor & Decor
Write a reviewHours
Monday: 7AM - 8PM
Tuesday: 7AM - 8PM
Wednesday: 7AM - 8PM
Thursday: 7AM - 8PM
Friday: 7AM - 8PM
Saturday: 8AM - 7PM
Sunday: 10AM - 6PM
Floor & Decor in Chula Vista, California, offers a wide selection of high-quality flooring options including tile, wood, stone, laminate, and luxury vinyl. The showroom features a large inventory of flooring, cabinets, countertops, and installation materials, catering to both professionals and DIY customers. Customers consistently praise the helpful and friendly staff, such as Andrea, Ruby, Kimmy, Anna, Kara, and Azael, who are knowledgeable and patient in assisting with product choices and design ideas. Many reviews highlight the excellent customer service, with staff members taking the time to answer questions, provide guidance, and ensure a smooth shopping experience. The store is well-organized and clean, with a massive selection of in-stock items available for immediate pickup. Customers appreciate the free design consultations, which help create custom designs without stress. Overall, Floor & Decor is recognized for its affordable prices, friendly atmosphere, and dedicated staff, making it a popular destination for homeowners and contractors alike seeking quality flooring and renovation materials.
We have a positive experience with Ms Ana ,the in house designer .She is very professional and knowledgeable .What we really like about her is ,she gives us options that fits on our budget .She was very patient with us .We appreciate your help Ms Ana !
I had a great experience at Floor & Decor thanks to Ruby, Kimmy, and Anna. They were all incredibly helpful, knowledgeable, and patient throughout the process. They took the time to understand exactly what I needed and made everything easy from start to finish. Their professionalism and friendly attitude made a big difference. I’m very happy with the service I received and truly appreciate their outstanding customer care. Thank you, Ruby, Kimmy, and Anna!
We had the best experience here! Every time we went we were constantly asked if we needed assistance. Which is very much appreciated since this was my first time picking out any of these things and it could be quite overwhelming.
We scheduled a free design consultation and Andrea helped us build our dream design for our bathroom. Thanks to her and everyone at this location (including the super friendly store manager!) we got everything we needed during a very busy stressful time in our lives.
I truly can’t say enough good things about everyone we interacted with at this location.
Oh and the tile selection was huge and it was all in stock to take...read full review