About Pomona Valley Health Centers (PVHC) at Crossroads Urgent Care
PVHC at Chino Hills Crossroads Urgent Care offers prompt, high-quality treatment for unexpected illnesses and injuries with extended hours every day of the year. Patients appreciate the fairly quick check-in process, which is made easier through kiosks and online forms. They typically wait around 30 minutes to see a medical professional, although some have experienced longer waits during busy times. The staff, including nurses and doctors, are described as kind, patient, and respectful, providing informative care. One doctor, in particular, is noted for her attentive listening and competence. Many patients highlight the professionalism of the team, who guide them through the check-in and exam process while answering questions with a smile. Overall, experiences at PVHC showcase the caring and thorough nature of the staff, making it a preferred choice for urgent care needs.
The PA was professional, knowledgeable, and took the time to listen to all of my concerns without making me feel rushed. explained everything clearly made me feel comfortable throughout the visit. I really appreciated the quality of care and would definitely recommend this urgent care to others.
I had a great experience at urgent care. PA Nicholas Chiang quickly identified the cause of my pain, explained everything clearly, and provided easy to follow instructions for treatment. The service was fast, professional, and compassionate. I truly appreciated how attentive and knowledgeable he was. I couldn’t be happier with the care I received and highly recommend him to anyone looking for excellent medical care. X-Ray technician was very nice too
Great urgent care experience! Everyone is so nice and professional .. Dr and medical staff really take their time and are so patient!! Facility is always clean and the online appointment is wonderful .. no one likes to wait in a waiting room full of sick people .. home is so much better!! I would give 10 stars if I could!!!