“Our kitty had what looked like (to us) a swollen broken paw/arm. It started oozing a pinkish fluid and we panicked and took him to valley oak as it is the only emergency vet in town. We were expecting to not be treated very well and to be blown off as they were so busy. Instead, a vet tech (Emily B) took the time to take us back in a room and assess our cat to see whether or not he needed emergency care. She determined it was just an abscess that had came to a head. She took the time to express the fluid and put some cleaning solution on it. She told us this was not an emergency and to wait for an appt with our regular vet to save us (majorly) in expenses. We walked out with peace of mind and no charge from them. I am extremely grateful for Emily Bs expertise and professionalism. She treated our kitty and us so kindly in a stressful situation. Very thankful to have gotten care from Emily today.“
Pet Sitting
“Our kitty had what looked like (to us) a swollen broken paw/arm. It started oozing a pinkish fluid and we panicked and took him to valley oak as it is the only emergency vet in town. We were expecting to not be treated very well and to be blown off as they were so busy. Instead, a vet tech (Emily B) took the time to take us back in a room and assess our cat to see whether or not he needed emergency care. She determined it was just an abscess that had came to a head. She took the time to express the fluid and put some cleaning solution on it. She told us this was not an emergency and to wait for an appt with our regular vet to save us (majorly) in expenses. We walked out with peace of mind and no charge from them. I am extremely grateful for Emily Bs expertise and professionalism. She treated our kitty and us so kindly in a stressful situation. Very thankful to have gotten care from Emily today.“