About Chico Cemetery
Reviews for Chico Cemetery
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Chico Cemetery is a historic, non-profit endowment care property that has been integral to the Santa Cruz community since 1852. It offers 43.93 acres of lovely, meticulously maintained grounds with historic monuments. The cemetery provides diverse options for creating a meaningful and permanent memorial, from traditional burial and cremation to mausoleum and cremation niches, aiming to offer solace to families. However, some reviews report highly unprofessional and toxic customer service, with employees described as smug and disrespectful during difficult times. Specific complaints include severe delays in setting a headstone and refusal to provide answers. In one case, the owner's direct intervention was required to resolve an issue, which was appreciated. Other experiences were positive, with service described as prompt, courteous, respectful, and accomplished as requested.
Most unprofessional employees we have encountered. Doug was our contact to make arrangements & payment. Following up was a nightmare dealing with toxic Jessica who refused to provide answers via phone or in person . Our headstone was delivered over 2 months ago and still has not been set at our family members grave site. Today was another unprofessional encounter. This speaks to management, customers or clients should be treated with respect and empathy during their most difficult times. Unfortunately, these smug & unprofessional women are allowed to stonewall the public who have paid for expensive services. In a normal workplace, these two would be terminated on the...read full review
Lovely grounds for a loved one to rest in peace. ?I first visited this cemetery when I first moved to Chico in 1975. It has grown quite a bit, despite what purpose it serves.Many thanks and kudos to the Newton Bracewell people for the lovely endowment care
I buried my young daughter at Chico cemetery, of course this was quite some time ago in 1993. I remember that Chico cemetery took very good care of us and we're very calm and caring.