Visual Insight Optometry provides optometry services and sells glasses. They have a same-day lens replacement service for strong prescriptions. The optometrist is described as thorough, professional, personable and empathetic.
While the optometrist receives positive feedback, the office has faced criticism for scheduling issues and negative comments about a specific brand of glasses. The office is working to implement text message appointment reminders to avoid future scheduling mix-ups.
I found Dr. Haw through a friend and have been seeing her for several years now. My past optometrist experiences were nothing like this. What sets her apart — as so many reviews mention — is how personable she is, and I can’t believe I haven’t written one until now. I enjoy our chats about everything from kids to travel during my visits. My whole family sees her now (finally got my husband to go!), and we all appreciate how thorough she is with exams and that she takes the time to answer questions.
Dec 2024
5.0★★★★★
Visual Insight Optometry has been a great help for my vision. Dr. Haw is amazing and she helped advise me on my insurance to get the best deal possible. Every exam tech that I interacted with was personable and informational and understood all my hesitancy and nervousness. They made me feel calm and in good hands! When selecting frames I just chose something low-key and functional but Yanni advised to go with something with a little more flair. She picked several frames for me and I put on a pair with sparkly Swarovski crystals and instantly smiled! Thank you again for helping me pick beautiful frames. Thank you Dr. Haw for explaining my exam results and taking wonderful… read full review
Jun 2024
5.0★★★★★
What a fantastic office and optometrists! I came to this unbelievably professional office as a last ditch effort to pass my vision test and Dr. Kim Haw did not disappoint. She did more for me than two other eye care professionals and I received my license renewal without another problem. She and her office saw me more than they should have because of various issues, but each time I arrived, they welcome to me in without a trace of frustration in their tone. I am so grateful to visual insight Optometry and I'm already looking forward to my yearly exam in 12 months!
