Progressive Urgent Care receives high praise from its patients. The office staff is consistently kind, helpful, and attentive, making walk-in visits smooth and stress-free. Patients appreciate the personal touch and feel valued, often returning for future visits. The doctors, including Dr. SaifulRahman, are caring, professional, and dedicated to providing top-notch care. Despite the common expectation that urgent care can be slow, many customers find that the staff works quickly to take care of their needs, even during busy times. Patients also value the medical expertise and compassionate treatment they receive, especially when dealing with issues like lingering coughs or asthma concerns. The staff's considerate attitude and ability to handle urgent cases efficiently make Progressive Urgent Care a trusted choice. Overall, the clinic stands out as a reliable healthcare provider, with many patients choosing it repeatedly over other options.
My husband needed to get into an urgent care and we went to progressive in Castro Valley.. I cannot say enough good things about the team working there today! We went in around 2:30pm and everyone was so kind and helpful, from the ladies at the front desk to the doctor! We were seen in a timely fashion and the stressful situation was quickly resolved and my husband was on the road to feeling better! Thank you to all ! We will absolutely be coming back!
Called to ask if they take our UHC insurance, got a yes. Drove over and after checking in, the answer is no, we don't ... please pay. We'd have chosen a different urgent care if we'd known.
I went here 5/3/25 with an appointment. I needed a referral and they said I was not assigned to them yet. The staff went above and beyond and the owner called their insurance agent. Apparently my insurance company is not informing people like me it takes a few days to show in the system. I am currently on the phone with them since this place shows my old dr and insurance and my new insurance says no I am assigned. They went ahead and pushed my paperwork through so I could be seen. I want to give a huge shout out and I am sorry I got frustrated that day. I am 17 weeks pregnant and trying not to have a gap in my OB care. TY again staff at Progressive Urgent care.
22101 Redwood Road suite b, Castro Valley, CA 94546
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