I order online from Vons.com frequently and occasionally I get missing items, wrong items or things are out of stock, all to be expected at times. Yesterday I had a large order and several items were out of stock. I received a call from Jim at the store (never has happened before) expressing their apologies and wanting to make good on my items. Today Jim called me again, and with the help of John the store manager, my now in stock items are being delivered without another delivery/bag fee! Excellent customer service! Thank you Jim and John!
December 2023
Stopped in for just a few items but I have to say the staff at this Vons are so friendly and helpful. I really can't thank them enough for making me feel like I was a regular everyday customer. The store was clean and I found all the items I needed. 8/6/23
October 2023
Love this place because of the people here. Special shout out to David P, from the cold cuts sections, or knows all about everything in that store, and Jack, who started out as a butcher and is now an every-thing person here. Everything is easy to find and I love that they employ individuals with certain intellectual disabilities. Just a great shopping experience all around and always look forward to getting my groceries here.
I order online from Vons.com frequently and occasionally I get missing items, wrong items or things are out of stock, all to be expected at times. Yesterday I had a large order and several items were out of stock. I received a call from Jim at the store (never has happened before) expressing their apologies and wanting to make good on my items. Today Jim called me again, and with the help of John the store manager, my now in stock items are being delivered without another delivery/bag fee! Excellent customer service! Thank you Jim and John!
Stopped in for just a few items but I have to say the staff at this Vons are so friendly and helpful. I really can't thank them enough for making me feel like I was a regular everyday customer. The store was clean and I found all the items I needed. 8/6/23
Love this place because of the people here. Special shout out to David P, from the cold cuts sections, or knows all about everything in that store, and Jack, who started out as a butcher and is now an every-thing person here. Everything is easy to find and I love that they employ individuals with certain intellectual disabilities. Just a great shopping experience all around and always look forward to getting my groceries here.