About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup in Capitola, CA, has been serving homes and businesses since 1935, offering reliable 24/7 emergency plumbing services. Customers praise the company for its excellent customer service and skilled technicians. Doug, one of the standout technicians, has received multiple accolades for his friendly demeanor and quick, effective repairs, such as resolving tricky drain issues and fixing clogged tubs. Another technician, Keith, is noted for his expertise in diagnosing problems accurately while being considerate of customers' budgets. Many reviews highlight the professionalism and efficiency of the team, especially in emergency situations, such as handling sewage back-ups. Although some customers mention that the service can be expensive, they appreciate the promptness and effectiveness of the solutions provided. Overall, Roto-Rooter is highly recommended for anyone in need of plumbing services, thanks to their knowledgeable staff and commitment to customer satisfaction.
Steve and Sangiev were great to work with. Steve is very responsive to messages, they are prompt and super helpful. This is the 3rd time we’ve needed their services for various plumbing issues and each time we’ve felt really taken care of. I highly recommend.
Doug did an amazing job on a Sunday with a tricky foreign object stuck in drain issue. He saved us thousands of dollars and hours of stress with his quick repair. He's also just generally a very friendly guy and we enjoyed chatting. Thank you Doug!!
Toto-Rooter Plumbing was so easy too use, they’re great with customer service. From the one who reached out to me, Jerry, to Doug, the technician, that came very upfront and knowledgeable, and most of all friendly and easy to be around. I actually had one plumber come yesterday for an estimate, but when Doug came, I knew he was the one 🙌🏻. Quick, efficient, easy. Felt stressed free after he was able to fix my clogged tub. Thank you Doug 🙌🏻.