About Samuel Dixon Family Health Center — Canyon Country
Reviews for Samuel Dixon Family Health Center — Canyon Country
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: ClosedSaturday: ClosedSunday: Closed
Tips
accepts credit cards accepts insurance gender-neutral restrooms


I had a great experience at this center! My insurance had expired and they were patient with me as I called to figure out what happened. They honored my 2pm appointment, even though I was on the phone for half an hour. The receptionists were both super patient and helpful, and my nurse was kind and attentive. The NP I saw really listened when I explained my symptoms and ordered all the tests I requested. Overall, I felt validated and heard at this center and I will be returning!
I wish I could review the actual medical care here, but I can't even get an appointment! I'm a new patient. I've called three separate times on two different days during open hours. I've left voicemails, never called back. The one time I did get through I was put on hold after giving my info and they promptly forgot about me for ten minutes until I tried to call back, only to be told no staff were available. I see there are some good reviews of medical staff here, but the front office is an obstacle to accessing that care.
Edit: I changed to three stars after calling their Val Verde location and they got me through to someone at the CC office. Got appointment....read full review
I have been a patient at Samuel Dixon Family Health Center for years. While there have been occasional changes in staff during this time, Medical Assistants Jessica and Sofia have remained a constant.
I’ve been experiencing a busy couple of years (health wise) and have been in contact with them on a regular basis. When I call, my needs are met with urgency. Their professionalism and communication is top tier, as is their compassion. Kudos to both of these ladies for going above and beyond- particularly coming from a woman who calls often and is treated with nothing but kindness and respect in return.
Speaking of kindness and respect, my Primary Provider...read full review