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Reviews for Mercy Medical Group - Cameron Park, Primary and Pediatric Care

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  • May 2024

    Horrible customer service. I am extremely disappointed. They dropped me as a patient without any sort of warning. No call, no text, no email. I have been a patient with them my whole life and for them to be this unaccommodating is infuriating. I have been fortunate to not have to see the doctor in the past few years. I should not be punished because of this.

    ** if I could make it 0 I would. I am still having issues being accepting after working with a patient advocate who approved me for this doctor. I have email proof. What am I paying for insurance for?

  • February 2024

    Horrible customer service. They dropped me as a patient with out any sort of warning, no call, no email. Extremely disappointed with how they are treating me. I've been a patient with them my whole life and for them to be this unaccommodating is absolutely infuriating.

  • February 2023

    Front desk staff is rude and unprofessional. The intake nurse Becky needs to retire because shes "tired" after her 30+ years. She treats people terribly. When you hear the commercials about the care Mercy gives its patients, it's actually the opposite. Its a strong "lack" of caring. What is happening to our society if you're not comfortable at your Doctors office ? I wanna cry.

  • Mercy Medical Group - Cameron Park, Primary and Pediatric Care

    3427 Robin Ln Ste 100, Cameron Park

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