Pilates Body Art Fitness

As a newbie to pilates, I have been working with Victoria now for a little over a month and am amazed by the progress I have seen. I have noticed significant improvement in my strength, endurance, and flexibility. She is an excellent instructor and very knowledgeable. She has made pilates feel very accessible as well as challenging and helpful to my health journey. The setting and equipment is very clean and inviting. Highly, highly, highly recommend!

I had ultrasonic fat cavitation with Victoria and I have amazing results after just one introductory session. Two weeks after the procedure my belly keeps shrinking. I am very happy!

Today was my second private, first with Victoria. Victoria and Kasia were both knowledgable and very welcoming. They adapted my lesson to my needs as it was a private. They understood me. I appreciate how its a private studio and its only you and the instructor. Thank you! I will most certainly be returning!

I took my first Pilates class here and I really loved it. Victoria and the other instructors were so nice and welcoming. I would recommend this place to anyone interested.

I Absolutely love how knowledgeable the trainers are here. I worked out with Victoria most of the time. I made huge leaps forward in balance, core strength, and posture while recovering from a back injury. I give all the credit to Victoria and Pilates Body Art Fitness for eliminating my lower back stiffness just from a few weeks of being consistent. The training was great, all the equipment was clean, everything was very professional honestly can’t say enough good things about this place. I’ll definitely be recommending this place to anyone that is looking.

Had the best experience today with Victoria! My sister and I were first timers and she was very patient and welcoming. It was a great first experience and intro to Pilates. We're excited to go back!

All the teachers are so wonderful, studio is always clean and beautiful. I have transformed and gotten so much stronger here!

EDIT: the text photos you requested of the "such horrible texts" I left on your phone I was calm throughout the duration of our conversation. And quite frankly I also don't know who you think you are as a business owner telling a past customer "You should be ashamed of yourself as a human being" (also pictured). Very immature and unprofessional coming from you yet complaining about the "horrible things" that were said to you.If you were able to refund other customers happily I don't understand the issue here. Looking at positive reviews from 5+ years ago does not excuse your disgusting comments. I'm sorry you had to be hurtful to others just to feel better about how you run a business. Absolutely disregards your studio, as a happy drama free environment when you feel comfortable degrading people publicly. If I was able to leave 0 stars I would love to. I was not able to attend the level one reformer class I had signed up for. I have never been "greeted" with such unprofessional behavior from an OWNER. VICTORIA reached out to me regarding my class and asked if I had any prior experience with a reformer. I did not book through her direct website, I booked through the MINDBODY app and in her class description there are no notes about 6 weeks of prior experience being necessary to attend. I don't believe I am the first person to have this situation arise, the most likely reason is she is aware she will be able to cancel that service and still get my payment.She is aware of her studio being on third-party sites so I'm sure she is aware there is no disclaimer in the class descriptions and I feel that is being dishonest with her customers and she is able to edit that information so situations like this do not occur. She offered a private lesson for my friends and I to attend at an additional cost. For someone who has been in this industry for 15 years, treating new guests with passive aggressive behavior is not a great way to help motivate/welcome new customers and is not considered "inviting to all" when you don't allow people to participate a beginner class unless you are "pre-approved". I signed up less than 24 hours of the class starting and she cancelled my spot a few hours prior without my verbal or written consent and still charged me for It. I had spoken to her on the phone and while I reached out to get a refund, she was most concerned about moving experienced clients around and insinuated that her time and her other clients time were being wasted. I did not appreciate her passive aggression towards me as I was not being that way with her until I felt I was being treated that way. She has blocked my number and I hope she does not treat others with the same disrespect.

Wow. Absolutely terrible service and I didn't even get to do the class. The main instructor I called for a refund and she explained she wanted me to come back for a practice session. But it's not non refundable and I live hours away so coming back is not an option anytime soon. She was very rude and kept talking over me. She is the only one that can refund me not my third party app. I have never ever experienced such terrible customer service and I would never ever write a bad review but I have never felt so disrespected ever. Kept calling and saying she was losing money, we would be wasting her time, and was very passive aggressive.

KASIA is wonderful and this review is no reflection of her. VICTORIA however, has no sense of the word 'professional'. I've never been treated so poorly or with such disrespect. I will NEVER take a class from this business again. Coming from someone who owned a local business, and currently works for one, you do not treat people the way she does. Beyond unacceptable. There are plenty of other studios, don't choose this one. Not only did she accuse me of stealing socks after I was told I would get billed or charged separately and I agreed to that (because honestly who steals socks? Good grief). She also claims her level one reformer class that is described as "inviting to all", is ONLY for people with at least 6 weeks of experience. So therefore I wasn't allowed to take her level 1 group class, even tho I had already purchased my slot in the MINDBODY app, BUT I could just pay more to take private classes ( of course ). Talk about a hustle huh? Yikes! So when I said that that wasn't something I'd be interested in (90% because of how she had already been conversing with me in a rude manner), she said I would not be getting any refund. I sent her screenshots from her own business profile on the MINDBODY app where she was certain it stated information on the 6 week training prerequisites but alas it does not state anything of the sort. She finally "agreed" to let me have a private class for the same cost of what I spent. But let's be real, the MINDBODY app shows you how many slots are filled in the class you are signed up for and I could see I was the only one that who had been signed up for this group class the entire time. So regardless I would have been the only one in the class but she tried to play it off like she did me some huge favor. She is very money hungry. Watch out! Don't take this review lightly. Also be prepared for the likelihood of a very nasty response from her below this review. Cheers everyone! Enjoy life, even when awful people are living in it.